Services
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Luxury Heating Company is committed to the utmost in integrity, professionalism and quality service done right the first time, guaranteed.
Contact info
5327 Ford Road Elyria, OH 44035
Monday-Friday: 8am to 5pm
OH HVAC LIC# 47702
OH Plumbing LIC# 49033
Customer Reviews
Google Rating4.8Next Reviews Write a reviewNathan Hauge01:33 11 Aug 22Luxury recently installed a 5 zone Mitsubishi mini split system in my home and I highly recommend them. I had 4 HVAC companies provide quotes and Paul came out and provided the most thorough review of all. He worked with me on different configurations and options and was very responsive to all my questions. The system has been able to handle the 100 degree heat without an issue so far. The crew that did installation was terrific and kept everything clean. If you are in the market for one of these systems, Luxury should be your first call.Jakob Tomlin17:36 25 Jul 22Overall excellent experience with Luxury. The initial first after hours phone call on a Sunday afternoon, to the next day appointment set up in the morning was unexpected but greatly appreciated on a hot summer week. The technician, Andrew, was promptly on time and was very professional and polite. He answered all of my questions and was immensely helpful. Based. I would highly recommend Luxury for any HVAC system needs and will by my first go to for any further needs.Stephanie Jedra22:07 15 Jul 22Andrew was wonderful! He was punctual, knowledgeable and very professional! Andrew was very informative and took his time to explain every step! He was very personable which made the visit enjoyable! Andrew is a great asset to your company! Michael and Stephanie Jedra Bay Point Resort Marblehead, OhioJamie Klein16:32 24 Jun 22Carlos did an amazing job with providing professional quality care! He not only diagnosed our problem with our air conditioning unit but he made us a priority to come back the next day with the supplies needed to fix our unit. He was very kind and answered all my questions, spoke to my husband on the phone about our issues and was very patient with us. He made it a priority to end his day looking for our specific coil we needed for our unit due to it being phased out and came right back to fix it! What an amazing experience, above and beyond and couldn’t be happier! Will definitely recommend Carlos to family, friends, and neighbors.Sue Schneid20:10 23 Jun 22Would recommend luxury heating and cooling to anyone. Awesome company. Friendly, informative, service men every time. Sal was just here and was so kind and explained everything so clearly. Very happy and would recommend.Sheila Maynard20:49 21 Jun 22Great service. Technician Sal did a great job diagnosing and fixing the problem with our A/C—on one of the hottest days of the year. I would recommend Luxury Heating unequivocally.Cheryl Whisman20:12 04 Mar 22We woke up this morning to no heat in our house. The temperature was 17 outside, and 57 inside and dropping. My husband called Luxury Heating and they text me with an arrival time of between 8am-noon. Carlos arrived around 8:30am. He was very polite and personable. He explained what the problem was, and fixed it. He even fixed the door on the front that we couldn't get to stay shut. We will highly recommend you to any family/friends that need your services.Eric Quinn00:52 11 Feb 22Very professional and responsive service! Highly recommend for all your HVAC needs!nick8321414:39 03 Feb 22Highly recommend. The person that answered the phone was very friendly and helpful. Had an appointment scheduled for the next day, but they had and opening and came the same day! Repaired the board on the furnace and did a complete cleaning of the furnace for a very reasonable price. Great company and will be a return customer!Denise Mikhail00:22 20 Jan 22They are excellent technicians and extremely polite people. We have been having them install and service our furnaces for the past 35 years!John Onacila III13:14 19 Jan 22Came to do a routine furnace check. Tech was a nice person and quick. Great jobAnandoli Tamraz19:36 22 Oct 21Luxury Heating & Cooling did our New home some 25+ years ago . When we had to replace our Heating & Cooling , who’d we call 📱 Old is Gold !! Why mess with anyone else when we have the very best right here in Lorain County , Ohio 🇺🇸 Thanks Wayne & crew from Luxury Heating , Ohio , for coming out and fixing our damper before the cold weather get’s here 🥶 ❣️ 🥶 Namaste 🙏🏻JC S17520:10 03 Jun 21Great company, professional, knowledgable, competative and customer service is excellent.. highly recommendedJames Logar15:15 14 Feb 21Super fast service. Very knowledgeable technician. Highly recommended. They saved my day. Five stars 😃![Leah Whited]()
Leah Whited22:11 03 Jun 20Luxury Heating & Cooling was great in every way. They were knowledgeable, always on time, and friendly. They even engaged in my toddler during the installation who is over-talkative whenever someone knew is over lol. They also wore masks as a precaution and we appreciated that. The installation process went very smooth and they cleaned up everything afterward. I will be recommending to everyone.![MK]()
MK14:51 21 May 20Very impressed with this comapny already. The technician is incredibly professional and knowledgeable. Highly recommend.![Homer Lemon]()
Homer Lemon23:25 20 May 20Just had luxury convert our house from electric heat to gas heat and new water heater. Cannot say enough on how nice the crew was and their work is meticulous. Would highly recommend their services.![Gino Bello]()
![John Martin]()
John Martin19:15 23 Apr 20Adam is on time, efficient and very through. I always feel my heating/cooling system has had the best of care. Thanks.![Tom Cerveny]()
Tom Cerveny16:31 29 Jan 20Moved into our new home in May, 2019. Noticed the time was off on the wall thermostat and could not reset it. Talked with a customer service rep. at Honeywell (overseas and worthless). Your company came out quickly and on time to replace the faulty thermostat. Very pleased and would use you again and recommend you to any one who asked for a referral.![Gh]()
Gh14:41 27 Jan 20Every employee from Luxury that came to our home was very professional and knowledgeable. They worked in unison, clean and willing to keep us informed what was taking place. When they left the area was so clean that the only thing that was noticeable was a bright and shiny new furnace. Highly recommend. We took Randy's advice and have been very thankful. Quiet and warm.![Anthony George]()
Anthony George16:42 16 Jan 20Wayne was very knowledgeable and solved our issue very quickly. He also found a small gas leak in one of the piping threads and corrected it immediately. He also looked up the part that needed replaced and discovered it was under warranty, so no charge to me. Excellent service all around.![Stephen Newman]()
Stephen Newman23:03 02 Nov 19Our gas furnace stopped working late Friday night. We called several companies seeking repair. No one except Luxury was willing to help. They came out first thing Saturday. The repairman was polite, knowledgeable, and respectful. Not only did he immediately find the problem (a plugged drain), he showed me how to fix it should it happen again! I will definitely look to use them again in the future.![Richard Leister]()
Richard Leister15:13 03 Oct 19Very nice tech, was glad to hear was a veteran and so am I and thanks for hiring him.He was polite and explained what I needed and installed the part. Nothing but good to say about him and your company. Richard J Leister![Lawrence Krall]()
Lawrence Krall17:24 22 Sep 19Outside a/c unit, three months old, turns out a bad batch of fuses from the fuse manufacturer, widely known problem in the area. Awesome service, for a problem not of their making- called Luxury @ 9pm Sat. evening, arrived the next day at noon to fix it- on a Sunday! Installation was a great experience three months ago; now service as well. I would recommend Luxury Heating to anyone.![Tina Mathie]()
Tina Mathie13:32 18 Jul 19From start to finish a great experience. Scheduled a tech within two days to service a really old ac unit. They were able to recharge and the tech was very informative and helpful. Most likely a leak, but the machine is so old (35+ years) and the "juice" is so expensive that it's not worth it find the leak especially bc it may not even be repairable. Offered advice and suggestions and was very knowledge and was not pushy. Loved the experience.![Lisa Thomas]()
Lisa Thomas19:36 15 Jul 19I was so impressed with the gentleman that came to my home. He took time and answered questions and looked over my whole unit. Very Very thorough. I will be using them for now on!! Matt Gerhart is the best!!![Kelly Miklas]()
Kelly Miklas16:59 29 Jun 19Very thoughtful experience start to finish. Our technician encountered every obstacle there probably could have been from bad compressor, valve, coil and so forth. He remained patient and informative. For being new construction all of this was rather unexpected especially with northern Ohio finally hitting 90 degree temps. I would recommend Luxury to any of my friends and family should they ever be in the need of HVAC work. The office staff was extremely pleasant as well!![Barbara Piscopo]()
Barbara Piscopo16:11 24 Jun 19The technician was early, very courteous and efficient. Completed his work and gave me a full update on what was done and why. I love Luxury Heating! Wouldn’t use anyone else.![Chris Funkhouser]()
Chris Funkhouser14:00 17 Jun 19Matt called ahead of time to let me know he was on his way--very much appreciated. Did a thorough job of checking and maintaining our units. Very pleasant and competent personality. Luxury Heating is extremely reliable--a great company to deal with.![Frank Bongiovanni]()
Frank Bongiovanni02:17 14 Jun 19We have used Luxury for the tune up on our furnace for years. The technicians who come invariably show up at the promised time, work efficiently, leave the site clean, and are courteous. Yes; the price is reasonable. We will continue to use them.![Russell Raymond]()
Russell Raymond01:22 12 Jun 19Luxury H/AC is an honest company with expert service and technicians. The alarm went off in our townhouse when they entered. We were so sorry we put the technician through the police arriving. He took it in stride. Thanks Luxury!![Brandon Dalton]()
Brandon Dalton19:31 24 May 19Fantastic. Very quick to come to my home and address the issue I was having with the AC. Tech was very knowledge, friendly and was efficient in his work. I lucked out and beat my warranty by two weeks!! Thank You Luxury. I am glad you are my service company!![Hec]()
Hec16:46 24 May 19Got the best quote for furnace and air conditioner replacement. Eric and his crew did a great job. A good local company with a great staff.![Robert Gornall]()
Robert Gornall14:06 14 May 19Adam McCarthy is the best technician we have ever had. He explains everything and is proactive in offering solutions to problems. I am pleased with the service we receive from Luxury and always recommend the company to others needing heating/air conditioning services.![Shelley Kozak]()
Shelley Kozak18:07 13 May 19Adam does a great job. He explains everything in terms I can understand, and is very personable. Luxury installed my heating and cooling system, and I have done business with them ever since.![Rick Gallagher]()
Rick Gallagher00:26 03 Apr 19Had no heat on Sunday 03/31. Called for help. 1 hour later a technician showed up and got heat back in house. Said he would come back next day to install new motor on straight time not Sunday call out. Monday they came and installed motor. The office called and said you are still under warranty, 9 years, only charged for call out and labor. Saved us $500.00. First class outfit!![Lori Kalina]()
Lori Kalina17:02 14 Mar 19From the time I called, and the quick call back with information, up to the scheduled appointment with a Tech, Luxury Heating Company was spot on professional. The person who answered the phone was very friendly and helpful and got back to me with an answer right away. The Technician, Tom, arrived promptly, at the very beginning of the 4 hour window I was given. He did his diagnostics and stayed to make sure the issue was tested and resolved with the furnace and duct work. He was genuinely interested in addressing my concerns and made sure to explain things thoroughly to me before he left. I plan to call about the Maintenance Plan soon. Very pleased with the Service from beginning to end that Luxury Heating Company provided.![Marlene Trimble]()
Marlene Trimble14:16 11 Mar 19We had our furnace checked and cleaned by Luxury and the service technician John was courteous and knowledgeable . We appreciated his thoroughness in making sure that not only the furnace was safe but that our living spaces also were good. Definitely a company we will call on for any future concerns. Thank you, Marlene Trimble![Albert Ohler]()
Albert Ohler18:56 01 Mar 19Service tech very knowledgeable and experienced. Very professional company, courteous, informative and honest. Fast response and was able to make repairs in a timely manner at a fair price. Would recommend to anybody.![Lynne Fleming]()
Lynne Fleming21:47 27 Feb 19I had no heat just came home from hospital. Called and crew was here within a hour. The crew was fast and efficient. I can't tell you how much it meant to me. Luxury is the only heating and cooling company I ever call. Keep up the great work!![Katie Ramella]()
Katie Ramella17:28 19 Feb 19We have had the best experience with Luxury. When we built our home 5 years ago it was a wonderful company to work with! They have done all our maintenance and when we had a minor problem recently they were here the next morning to correct it.![Craig Andrews]()
Craig Andrews13:02 14 Feb 19Showed up same day on a no heat call. Tech was polite and informative. Were able to locate and install part same day. Very happy with the service!!![B Connor]()
B Connor23:55 09 Feb 19Excellent service! On a Saturday during freezing January temperatures, my furnace fan died. After calling their service number, their technician arrived about an hour after I called. Courteous and efficient and fixed the problem quickly. Having googled the problem, I felt that the cost was more than fair.![Katie Hoosenally]()
Katie Hoosenally22:35 07 Feb 19Our technician gave me so many tips and helpful information. He really went above and beyond to make sure my system was working optimally. He was incredibly courteous too!![craig Hall]()
craig Hall13:58 07 Feb 19Love the guys at Luxury. Prompt courteous service always. I've been using them for over 20 years and they have never dropped the ball.![Frank Severa]()
Frank Severa19:54 30 Jan 19Coldest day of the year and our furnace stopped working. Called them and they were out that morning and got us going again. Their response and service were awesome! Thanks!!!![Alan George]()
Alan George06:20 30 Jan 19Very professional! Our service worker was able to fix our heater even though they don't carry parts for our brand!! Was working in -2° at a quarter to 1AM!! Highly recommend and will definitely use again!!![Beth Pagan]()
Beth Pagan01:40 28 Jan 19Luxury replaced my AC unit this summer and recently just replaced my furnace. Everyone I dealt with was professional and accommodating. Randy and Wayne were great along with all the technicians who came out. I would highly recommend!!![Becky Szentpetery]()
Becky Szentpetery14:16 18 Jan 19Was having heat distribution issues which were easily remedied by technician. The bonus was the easy to understand education for how my particular system works and how pleasant and professional the experience was![Stephanie Geletka]()
Stephanie Geletka02:47 18 Jan 19Luxury was quick to respond to our broken humidifier. The part was ordered and installed within a few days of diagnosing the problem. John was polite and knowledgeable. He was efficient with his time in the house. He patiently and thoroughly answered all my questions, and even shared a few tips for maintenance. I was very happy with this service call!![Mann Wolf]()
Mann Wolf21:23 28 Nov 18Great service experience from the office personnel right up to the owner. Knowledgeable techs gave me info and pointers on using my new furnace and answered questions I had. I’d recommend this company to anyone needing hvac installation, repair or maintenance!![charles ocheltree]()
charles ocheltree14:12 14 Nov 18I woke up this morning and noticed my furnace was not operating properly, so I called Luxury Heating as soon as the office opened and they were able to send a technician (Adam) right away to diagnose the problem and had my furnace up and running in about 25 minutes... This is my first time using Luxury Heating but so far so good... I really appreciate Adam's prompt service....I'm planning on scheduling routine maintenance for the future.![GR Cergol]()
GR Cergol15:04 02 Nov 18Technician Matt was technically expert. He checked and confirmed the operation and status of every key component and made certain that the furnace, electronic filter and steam humidifier responded to controls and the thermostat. He cleaned the filters and checked the igniter. He demonstrated the same high quality as the company did with the installation.![Cheryl O'Neil]()
Cheryl O'Neil15:17 01 Nov 18We have been using Luxury Heating for as long as I can recall. Today we had a performance check on our 2 furnaces. All filters were checked to see if replacements were needed as well. The service representative was professional, respectful, and left the work area very clean. He arrived during his designated time frame as well. I recommend Luxury Heating to anyone who asks for Heating/cooling company. They installed and are maintaining our 2 units beautifully. I highly recommend Luxury Heating.![Mary Klinge]()
Mary Klinge15:41 26 Oct 18Great customer service. Adam always shows up when he says he will and does a great job.![Gary Hromi]()
Gary Hromi10:43 26 Oct 18Luxury Heating and Air Conditioning service is excellent. On the initial call for service, I was greeted by a professional and friendly voice, and was able to get a date and time for the service visit. The technician called prior to arriving onsite, and did a great job repairing my furnace. He also took the time to answer my questions and explain the reason for the repairs. I highly recommend Lixury Heating and Air Conditioning.![Gretchen Bueter]()
Gretchen Bueter00:06 13 Sep 18Wayne is a fantastic professional! Very knowledgeable and took the time to explain our new system! Thanks Wayne!![Gary Gross]()
Gary Gross20:07 29 Aug 18We have been with Luxury Heating and cooling for 25 yrs and the service and friendliness has aways be A-1![Jose Vega]()
Jose Vega02:27 18 Aug 18Just a quick note to let you know that the crew you sent to do the job, Eric and Matt, did a GREAT job. They are a pair of true professionals. The discussed all the details of the job with us; from the placement of the unit in the master bedroom to the placement of the outside unit.They explained everything related to the operation of the unit as well as routine cleaning of the filter. They did the job promptly and left all the rooms clean. They both should be commended for their thoroughness and professionalism on the job. It was truly a pleasure doing business with your company. Jose Vega![Carrie Byrd]()
Carrie Byrd20:24 15 Aug 18Luxury Heating was chosen by my builder to install my heating/AC unit and I only had to call for service on my unit maybe 2 times after moving in. Flash forward 15 years later and we are in the heat of August 2018. Out of now where on a Sunday my AC unit freezes up on the inside and outside. I contact Luxury Monday and Wednesday afternoon I had a new unit installed and running. Not having air conditioning for 3 days was an inconvenience but more importantly I suffer from Asthma and my rescue dog has breathing issues. I relayed the importance of getting a new unit up and running as soon as possible to Matt the technician. He heard my concerns and contacted the owner to see what could be done. Paul sent me a contract via email in a matter of 20 minutes after speaking with Matt. Paul then called me after I sent a reply to the contract. Wednesday morning Wayne the Service Director came to my home and started breaking down the old unit and then started to install the new unit by himself! I was amazed with the customer service and genuine concern every employee I came in contact with through the entire process. I cannot Thank the entire team enough for going out of their way to provide such swift and professional service. My experience with Luxury is an true example of a team of people that are committed to quality WORK in every sense of customer service. The integrity that Luxury Heating and its employees projects is the reason why they have been in business since 1947.![Ryan Hardy]()
Ryan Hardy11:13 03 Aug 18Great service from start to finish. Couldn’t be happier with the system, I’m getting the efficiency I was promised at a better price than other local companies. Had a question about the system a few weeks after installation and they had someone out to the house within a day of calling to walk me through everything. They made me feel like a priority.![Alex O'Roark]()
![James Roark]()
James Roark00:57 02 Nov 17Great experience with Luxury heating! New installation on my first house was smooth and looking forward to the next. On time, friendly and reasonably priced.
- Facebook Rating5.0Next ReviewsDaniel Knipper2024-10-31T16:51:58+0000Just had my 40 year old system replaced by Luxury,although it was still functional i felt it was time for new. I can't say enough good things about this company from Brian who came to give me an estimate and recommended the right system for my needs to the three installers (Clayton,Jacob and Anthony),they arrived at the agreed time and worked nonstop on my install and had it all done and tested by 3:30 the same day,they kept me informed on the status and were very professional and after done with install tested and assured all was working properly including setting up the new smart thermostat and showing me all the new components and what maintenance needs to be done and clean up of the old system.Would definitely recommend them in a heartbeatDanJames Franks2024-10-16T15:32:04+0000Great experience with install and maintenance, on time and professionalLisa Williams Logue2024-10-14T19:04:59+0000They are very professional, Sal was awesome!! I definitely recommend them and I will request Sal next time I need them!Sandy Garrett2024-08-01T17:53:23+0000Always on time. Explains any issues. Friendly and thorough.Ryan Reddinger2024-07-22T13:04:55+0000Luxury just installed a 3 zone mini split system at my home. They were quick, clean and thorough. I had a separate system installed years ago and they went the extra mile without me even asking to put line hide over the previous install. Its rare to see that anymore and I couldn’t be more grateful for that. I highly recommend this company and will use them in the future. Thanks to all who were involved in my job!Matt Botbyl2024-07-16T19:18:51+0000Great experience, the guys installed our system in a timely manner and were very polite about it.Alan Golski2024-06-24T12:40:50+0000The technicians are always very professional and make our semiannual checkups a breeze!Kristin Cleary Stuckart2024-06-18T21:50:16+0000Always a great experience! 5 ⭐️Erika Geiger2024-06-18T18:49:09+0000This is the first place I had out to my home that knows anything about my 2 stage geothermal system , came out in timely manner and very knowledgeable and polite staff, in this 95 degree weather it stopped working they made it here the same day .. and back up and running .. took my previous hvac 6 times to figure out the issue and still wasn’t correct…5 stars for Luxury HeatingRobert Phillips2024-06-04T23:25:39+0000Luxury Heating C0. was on time and very efficient. Cleaned up with no mess and explained everything so we could understand the system. Would recommend them for anyone needing a new HVAC system.Terri Rooney McGlynn2024-05-28T16:38:49+0000Prompt, very efficient and quality serviceGayle Gerhart Manning2024-05-25T00:02:10+0000Service and experience, the fact that they have been around 75 yearsPolly Simmons2024-05-14T18:39:45+0000Efficient, arrive on time and do an excellent job. Thank you for this service. As an elderly customer it keeps me from having to worry about having problems from lack of care. Agents are always kind and helpful in showing me what to do or not to do.Jim Hartland2024-05-13T19:47:28+0000Love this company! They installed a whole-house mini-split system for air conditioning (we have steam heat). Wonderful to work with through the entire process. We recently renovated our kitchen & had to have a mini-split wall unit temporarily removed then reinstalled after the work was done. Once again, Luxury was prompt/efficient/neat/polite.Would highly recommend.Dennis Wolf2024-02-16T16:34:41+0000Our experience with the Service manager Wayne and their office staff was excellent. Prompt service, and accurate diagnosis. We will be using them for our annual maintenance program. It is always a pleasure doing business with a 5-star company!Jerry Moore2024-02-07T13:58:07+0000Promp, courteous service representatives did a thorough inspection of our recently installed heating and a/c system. We continue to be very happy with Luxury Heating Co.Nancy Young2023-12-13T20:10:38+0000Had a new AC and gas furnace installed during winter a year ago. The technician, Brian came for my free annual check up. He was very personable, informative, and efficient with the visit. 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Staff are accommodating , knowledgeable, professional and provide GREAT service. Highly recommend themMandy Hilston2023-04-21T11:08:45+0000Our 6 year old daughter has been having coughing attacks at night for about 6 months. We finally decided to have our duct work cleaned. Luxury had two guys come out that were very professional and efficient. They explained the whole process and I could hear all of the 'stuff' being sucked out of our duct work. We are a couple of nights in after the cleaning and we have no cough at night. Thank you, Luxury! I hope this is the end of our respiratory issues.Judith Kosmo2023-04-15T06:02:30+0000Competitive pricingQuick and clean installation Pleasant and personable sales and installation crewJeannine Ramsey2023-04-13T18:25:47+0000Installed new HVAC system in my 80 yr old home and provided 6-mo maintenance visit. The staff are exceptional - knowledgeable, professional and so pleasant to work with! HIGHLY recommend this great team!Roberta Dove Moore2023-01-12T20:16:58+0000Professional, eager to help, prompt. Great experience with this company �Greg Kulow2023-01-05T02:13:16+0000New HVAC system installed by Luxury Heating. Fair Price , great service. Very satisfied and would highly recommend!!Dawn Nunez Liles2022-10-13T15:59:38+0000Sal our technician was awesome.Very knowledgeable.Would highly recommend 👌Mark Dunstan2022-07-28T15:14:22+0000Just serviced my a/c that had some issues. High praise for Sal, the technician. Was with him from the beginning and he had complete attention to details and explained what/why to what was needed.Mary Hof2022-07-21T14:18:17+0000I like that they send reminders of the appointments and let you know that the technician is on the way. Sal was very professional and did a great job.Debbie Young2022-07-18T16:33:20+0000Quality work, affordable prices and wonderful customer service!Susan Groh2022-07-18T13:52:43+0000Sal was great! He corrected issue with air very quickly.David Harriel Sr.2022-07-17T00:50:50+0000arrive on time for service calls and technicians are courteous and efficientGary Smith2022-07-13T20:20:13+0000Very prompt service with knowledgeable techs. Arrived, diagnosed A/C problem, fixed it, explained problem, and made some great suggestions.Kathy Penman2022-07-12T14:01:39+0000Love luxury heating companies responsiveness and assistance. Met Andrew for the first time who is a spectacular technician. Extremely helpful. Have used luxury heating and cooling for over 10 years.Marianne O'Malley Lorenzo2022-06-30T17:54:49+0000Prompt polite and pleasantRobert J McAreavey2022-06-29T16:19:29+0000Gave us a call when he was coming. Arrived shortly after calling us. Respectful of our house and knowable about our equipment. Inspected the furnace and the outside coils. The maintenance agreement gives us peace of mind concerning our furnace.Elaine Kennard2022-06-24T00:32:15+0000This is the BEST company. They know the business well and they over and beyond. For example, Sal, while he was checking our AC, noticed we had a gas leak!! He recommended we call the gas company immediately and they were out in 15 to rectify the problem!Our hero, Sal!!Susan Allen2022-06-22T19:26:51+0000Sal did an A-1 job and explained everything that needed to be done. He was on time, pleasant , and seemed very knowledgeable.I give him a 5 star rating!Bob Maver2022-06-17T14:39:10+0000Service is outstanding. I highly recommend the maintenance program, and Sal the Serviceman is great, and explains what he is doing and looking for. Thank you.Gary Szuch2022-06-08T20:40:46+0000Cell just completed service check on my air conditioning found I had a bad capacitor I would recommend Luxury Heating and I also asked Cell to do all my maintenance work from now on very goodRobert Schaefer2022-06-06T14:26:40+0000Service was thorough and timely. Sal explained preventive work performed as well as areas of home maintenance aside from that Luxury was performing. Appreciated his suggestions.Jackie Ketterer2022-05-22T23:05:09+0000Knowledgeable and friendly service Technician……David Smith2022-05-21T17:37:30+0000Professional. Great work. Clean up. Explain everythingLaura Fritz2022-05-11T15:01:48+0000Luxury is who I always use and no matter what the problem might be they always solve it and walk me through the explanation on what is going on. Have always trusted them since I bought my place.Judi Lanning2022-05-10T21:10:12+0000explained everything and told me what gages meant .very happy with service!Leah Prunty2022-05-06T19:11:55+0000Very happy with the serviceCarolyn Balzersen2022-05-06T13:17:43+0000The only company to call. They installed our furnace in this home almost 30 years ago and still servicing us!Dale Nichols2022-05-04T14:06:26+0000Sol was the most amazing person I have ever had the pleasure of meeting with to handle any issues. I recommend him and also Carlos highly!! Excellent customer service!Rick Kuharik2022-03-12T03:25:42+0000No heat, called at 7:00pm on a Friday night. Andrew, service tech was here in less than 2 hours. Diagnosed the issue within minutes and got the heat back on. Great service from their tech. Highly recommend.Lindsey Bedient2021-10-27T15:40:43+0000Love them!!!! New furnace and A/C along with tune ups over the years. The entire team is amazing. Highly recommend!Linda Stumphauzer Buswell2021-07-16T12:04:17+0000I have been using Luxury Heating for all heating and air conditioning maintenance for many years. Never had any issues. All techs had been great. I do want to give a shout out for tech Andrew. He is such an asset to your company. He was a tech that was knowledgeable and very polite. You are lucky to have such a nice guy representing your company. Keep up the good customer service.Connie Strauss2021-06-30T15:42:26+0000Prompt, courteous service & complete explanation of service provided.Sharon Naeem2021-06-30T13:15:14+0000Luxury Heating has the nicest employees. They are very respectful and take great efforts to cover there shoes upon entering your home, they explain everything to you, and they are very prompt and hive you a 2 hour time frame on their arrival. We wouldn’t use anyone else.Dan Meehan2021-06-28T14:04:57+0000They installed a great system in our new house almost 4 years ago and have been providing outstanding service ever since.Service technicians do a thorough and professional job.Ann Lorenzo Wahlay2021-06-24T15:13:12+0000Every service workers we’ve had out has been amazing, very knowledgeable & very professional!! I would highly recommend Luxury!! 😊Bill Fadale2021-06-21T19:26:08+0000Technician was very nice, checked everything and made sure air conditioning was working well.Colleen Crane2021-06-14T19:33:32+0000I have used this company for years and personally know the owners. Their service is outstanding. Their technicians are very polite and efficient. I can count on the quality of their work.Sue Cecil Lauricia2021-06-07T14:41:32+0000I really appreciate the staff of Luxury Heating. They are always polite and very helpful. I especially like their proactive A/C Spring Maintenance program. I sign up for in the fall then in the spring Luxury Heating contacts me to schedule our Spring A/C check up.Rick Neubauer2021-06-03T16:05:08+0000The representative today was Andrew. He was professional, polished, and polite. For his age I was very impressed and would recommend him to anyone who is fortunate enough to be serviced by him. The quality of service by Luxury continues to be out standing.Mike Dougall2021-06-01T17:52:00+0000From the moment I called to the time the technician left, I was thoroughly impressed with Luxury Heating Company. The office staff, Lindsay, was very personable and helpful. The communication throughout was outstanding. The technician, John, was terrific. He was very thorough in explaining what needed to be done and following through on the repair. I highly recommend Luxury Heating Company!Margaret Brooks-Terry2021-05-26T19:44:31+0000I appreciate the reminders by text and the call from Andrew when he was on the way. Excellent representative of the company. He explained an issue with the thermostat and took pictures of the status of the AC unit. That was a first, and impressive. I have always been more than satisfied with Luxury.Sandy Sexton Erwin2021-05-24T16:44:28+0000The servicemen have always been great. received call each time to let me know they are on the way. we are on the service program and have both our heating and cooling serviced. Thanks to everyone at Luxury Heating and Cooling!!!!Erik Andryszak2021-05-24T13:56:41+0000Andrew was the tech dispatched to finish our install. He called 45 minutes prior to notify me of his anticipated arrival time. He was professional, personable and knowledgeable. He explained things clearly and welcomed any questions. The entire scheduling process leading up to this service call was great! I even received a text msg reminder the day before (not all businesses do this, but I appreciate those who do). Finally, being someone who values and promotes a great customer experience in my workplace, I also liked being told to expect a survey and to provide any feedback on my experience. Based on my experience this far, I would highly recommend Luxury Heating.Daiva Madjar2021-05-22T17:45:39+0000Outstanding! Professional, courteous, reasonable cost and know what they are doing.William Janesz2021-05-17T20:15:50+0000Service Technicians are outstanding in there knowledge of products, service is preformed with the highest professional skill.in addition technician customer service and courtesy are very much appreciated.Dave Sherman2021-05-14T12:46:02+0000On time. , clean , professional, and very thorough. Documentation provided quickly and very detailed. I would use no one else !!Chuck Lanning2021-05-12T18:41:51+0000Excellent service.Andrew was thorough& consencious,explaining all our questions about the service on the furnace .Thank You June & ChuckGeorge Simpson III2021-05-10T15:51:46+0000Very professional, Andrew the technician was on time, very kind, easy to talk to and he explained everything he did in a clear understanding way. Also they are a local family run business which my wife and always always love to support. I definitely recommend Luxury for all your HVAC needs..Diana Walsh2021-04-30T15:00:30+0000Adam reviewed our entire 15 yr old HVAC He recommended a new thermostat air purifier and keep regular maintenance. very thoroughGary Dingfelder2021-04-23T20:49:06+0000Always on time, very knowledgeable and friendly techniciansClaire Hotchkiss Stair2021-04-15T18:05:28+0000Prompt service!Knowledgeable Fair priceFriendly Covid mask and shoe coveringsJanet Sirbaugh2021-04-12T23:47:40+0000Luxury Heating has very good employees that really know the HVAC business. They send reminders for your appointment. They are always very knowledgeable, and explain everything thoroughly.Wendy Lynch2021-04-09T20:49:54+0000John was very professional! They got my A/C up and running in no time.Mary Bain2021-04-07T15:31:44+0000Prompt courteous service from office staff to technicians. Would recommend highly.Barb Lattner2021-03-25T15:09:39+0000Tom, the technician, was very thorough. He explained everything and made recommendations that will be very helpful in the future.He was very polite and, also, very knowledgeable.Kaeleen Ridenour2021-03-09T16:23:15+0000Was having an issue with my furnace not heating to the desired temp. The young man that came out basically performed a 'tune up' on my furnace. The tech, Andrew S., wrote a very detailed invoice of what he did, including pictures. I wish more companies did this!Steve Spirko Sr.2021-02-26T20:24:48+0000Installed a whole house humidifier. Very timely and the installer was very professional and took the time to explain the system to me. Cleaned up and took the old equipment with him. I would recommend Luxury Heating to friends and family.Court DeLuca2021-02-20T13:02:13+0000Andrew came out to install a damper for us on our dual zone system. He went out of his way to label everything, explain how it works, make sure the system was working well and offered to come back anytime to check it out if we had any problems. Andrew also explained the great service and part warranty that Luxury offers. Andrew did a fantastic job and we are fans of Luxury Heating!Patti Stiteler2021-02-19T22:58:45+0000Andrew was very personable, professional, and knowledgable. he provided a great service, didnt mind the whining puppy, and the cat even wanted his attention, cant go wrong with a pet approved serviceman. He even handled my sarcasm well, didnt know he took me seriously!Christy Howley2021-02-19T19:25:39+0000Andrew was great when he came out to check out our humidifier. Personable, friendly, explained everything really clearly, and was in and out very quickly. Thanks Andrew!Brian Schmidt2021-02-10T08:55:06+0000I want to thank Wayne D.and the staff at Luxury heating for always making myself and my needs a concern of their’s. As a local business owner I have always tried to treat my customers needs as if they were my own. It’s so comforting when I need a contractor to find a company that cares about their customers as I do my own, and you guys certainly have my respect for your professionalism and knowledge of the trade you represent. It’s never a good time when you need service for heat or air conditioning as it’s always when you need your equipment the most. You have never failed to come through for me when my family has needed you the most. I just want to commend you and your staff for compiling a group of men and woman that work so well together to make working with you guys so pleasant. As with so many trades it’s hard to find someone who you can trust to give you the truth good or bad and to give you the best options for the money you need to spend. I am proud for you, to be a company that represents honesty and integrity with your craft and knowledge of it! Sincerely, Brian SchmidtNote: The i wave you installed was a game changer for my home and the health of my family! Everyone should have one. If you don’t know about I wave,check it out.Terrie Gray Viets2021-01-11T15:03:51+0000Most knowledgeable and professional contractors I’ve ever used. They’ve done two complete homes for me and are always at the top of their game.Jaci Milligan Andrekovic2020-12-28T19:31:24+0000Very good service, professional technicians and reasonable.Jenny Monroe Garwood2020-12-23T16:35:31+0000The receptionist was very pleasant. Andrew was in the area, called to ask if he could come by in 10-15 minutes. He wore a mask and put coverings on his shoes and was very pleasant. Hi fixed the problem fairly quickly and checked to see that all was working well.Donna Chrisman2020-12-22T20:50:23+0000They came out to service my furnace. The gentleman seemed quick and knowledgeable. I mentioned to the serviceman that my thermostat buttons were sticking. He had new ones with him and installed it during the service call. Luxury was recommended to me by a close neighbor and I would recommend them too.Barbie Boytim2020-12-17T15:16:16+0000Good service, on time, courteous.Jan Bahr DeLuca2020-11-12T18:17:33+0000Professional care that is customer friendly. Answers all my questions and updates all settingdMary Hrivnak2020-03-09T15:42:08+0000Trained technicians provide excellent service. Thank you Matt for checking our furnace, completing repairs, and providing information about its likely life left (it's our original furnace - 20 years old). Luxury installed the original and has provided service during those years! We appreciate that the techs call when they are on their way, ask about problems and are very polite.Karen Brown McGunagle2019-07-31T19:12:25+0000I used Luxury Heating to install a Mitsubishi MXZ hyper heat system in my parent's home. They had electric baseboard heat and no air conditioning. Paul worked with us to come up with a whole home solution to eliminate window AC units and baseboard heat. On day 1 of the install, 6 or 7 techs showed up to quickly get the install under way. It took less than a week to get a brand new heating and air conditioning system installed throughout the home. Their team leader was excellent and kept us informed every step of the way.Nora Pickard Tattersall2019-07-03T17:52:31+0000Your service man arrived on time, began the service to get our air-conditioner working again.He was very informative, handled the service well, in a very professional manner.Excellent experience for us. Thank you!Bill Dull2019-06-13T18:03:51+0000Technician was on time, courteous and thorough.Alan Hendricks2019-05-31T17:00:40+0000On time and very knowledgeable about their businessGerald Tomechko2019-05-09T18:04:42+0000I have used Luxury heating company for several years and have been a very satisfied customer. I feel they are very professional, but yet friendly people to deal with. They are people that I feel comfortable with in my home. And I feel their prices are very fair. When ever anyone is looking for a air-conditioning and heating company I always recommend Luxury.Kevin Cunningham2019-04-24T15:29:47+0000Technicians are friendly and knowledgeable. They have provided excellent service maintaining our heating/cooling units. I would highly recommend Luxury Heating!Maria Swerchowsky2018-12-14T22:10:12+0000Luxury Heating saves the day again! They have done small jobs (minor fixes) and big jobs for us (installing a whole new furnace). Each interaction has exceeded expectations. They are friendly, knowledgeable and more affordable than other companies we have worked with. Can’t recommend them enough!Lori Best Yeager2018-12-14T21:56:45+0000Quality and honesty of service. Also, they are available within 24 hours. Their staff is very nice, friendly and knowledgeable!Linda Batchelor Wrege2018-12-05T14:02:07+0000Great service. Matt is very friendly and knows what he is doing.Reggie Eakins2018-11-13T02:06:03+0000Tech was personable, knowledgable and punctual. I've had 4-5 transactions with Luxury Heating, and all have been great. I've also found the service fees to be reasonable and competitive.Wendy Winkler Stuart2018-11-06T21:40:03+0000Polite, knowledgeable, clean and very efficient!Barb Griffith2018-10-28T02:55:53+0000Luxury has friendly courteous and prompt service close to home.Abby McDaniels2018-05-11T23:16:11+0000Peggy Horan2018-02-27T20:27:53+0000Thank you Luxury Heating! Full furnace/air replacement completed by your polite, efficient and knowledgeable team!Wayne Dvorscak2017-07-01T00:06:55+0000Jeff Biro2017-02-01T16:27:19+0000I cannot say enough about Luxury, from start to finish our new furnace and a/c purchase has been a positive experience. I would recommend luxury to anybody in the market. I knew our search for the furnace and a/c had ended after Randy Moore came to the house and told us what Luxury had to offer. Thanks to all the customer service reps, technicians and thanks again Randy.Danny Lapchak2017-01-25T19:21:29+0000Kim Gyenes Cunningham2016-04-28T22:20:20+0000powered by Facebook
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CONTACT US
5327 Ford Road Elyria, OH 44035
Monday-Friday: 8am to 5pm
OH HVAC LIC# 47702
OH Plumbing LIC# 49033
CUSTOMER REVIEWS
VIEW OUR SELECTION OF AIR CONDITIONERS BELOW
Infinity Series Air Conditioner with Greenspeed
– One of the industry’s most efficient heat pumps with efficiencies up to 20.5 SEER / 13 HSPF
– Ultra-quiet performance
– Energy Star qualified
– Greenspeed Intelligence for ideal comfort
– Optimal humidity and temperature control
– Variable-speed compressor operation
– Infinity Intelligence capability
Infinity Series Air Conditioner
– Air conditioning efficiency up to 21.0 SEER
– Heat pump efficiency up to 19.0 SEER / 10 HSPF
– Energy Star qualified
– Superior humidity and temperature control
– Two-stage cooling for ultimate comfort and quiet
Comfort Series Air Conditioner
– Air conditioning efficiency up to 16.5 SEER
– Heat pump efficiency up to 16.0 SEER / 9.0 HSPF
– Select models are Energy Star qualified
– Puron environmentally sound refrigerant
Services
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Luxury Heating Company is committed to the utmost in integrity, professionalism and quality service done right the first time, guaranteed.
Contact info
5327 Ford Road Elyria, OH 44035
Monday-Friday: 8am to 5pm
OH HVAC LIC# 47702
OH Plumbing LIC# 49033
Customer Reviews
Google Rating4.8Next Reviews Write a reviewNathan Hauge01:33 11 Aug 22Luxury recently installed a 5 zone Mitsubishi mini split system in my home and I highly recommend them. I had 4 HVAC companies provide quotes and Paul came out and provided the most thorough review of all. He worked with me on different configurations and options and was very responsive to all my questions. The system has been able to handle the 100 degree heat without an issue so far. The crew that did installation was terrific and kept everything clean. If you are in the market for one of these systems, Luxury should be your first call.Jakob Tomlin17:36 25 Jul 22Overall excellent experience with Luxury. The initial first after hours phone call on a Sunday afternoon, to the next day appointment set up in the morning was unexpected but greatly appreciated on a hot summer week. The technician, Andrew, was promptly on time and was very professional and polite. He answered all of my questions and was immensely helpful. Based. I would highly recommend Luxury for any HVAC system needs and will by my first go to for any further needs.Stephanie Jedra22:07 15 Jul 22Andrew was wonderful! He was punctual, knowledgeable and very professional! Andrew was very informative and took his time to explain every step! He was very personable which made the visit enjoyable! Andrew is a great asset to your company! Michael and Stephanie Jedra Bay Point Resort Marblehead, OhioJamie Klein16:32 24 Jun 22Carlos did an amazing job with providing professional quality care! He not only diagnosed our problem with our air conditioning unit but he made us a priority to come back the next day with the supplies needed to fix our unit. He was very kind and answered all my questions, spoke to my husband on the phone about our issues and was very patient with us. He made it a priority to end his day looking for our specific coil we needed for our unit due to it being phased out and came right back to fix it! What an amazing experience, above and beyond and couldn’t be happier! Will definitely recommend Carlos to family, friends, and neighbors.Sue Schneid20:10 23 Jun 22Would recommend luxury heating and cooling to anyone. Awesome company. Friendly, informative, service men every time. Sal was just here and was so kind and explained everything so clearly. Very happy and would recommend.Sheila Maynard20:49 21 Jun 22Great service. Technician Sal did a great job diagnosing and fixing the problem with our A/C—on one of the hottest days of the year. I would recommend Luxury Heating unequivocally.Cheryl Whisman20:12 04 Mar 22We woke up this morning to no heat in our house. The temperature was 17 outside, and 57 inside and dropping. My husband called Luxury Heating and they text me with an arrival time of between 8am-noon. Carlos arrived around 8:30am. He was very polite and personable. He explained what the problem was, and fixed it. He even fixed the door on the front that we couldn't get to stay shut. We will highly recommend you to any family/friends that need your services.Eric Quinn00:52 11 Feb 22Very professional and responsive service! Highly recommend for all your HVAC needs!nick8321414:39 03 Feb 22Highly recommend. The person that answered the phone was very friendly and helpful. Had an appointment scheduled for the next day, but they had and opening and came the same day! Repaired the board on the furnace and did a complete cleaning of the furnace for a very reasonable price. Great company and will be a return customer!Denise Mikhail00:22 20 Jan 22They are excellent technicians and extremely polite people. We have been having them install and service our furnaces for the past 35 years!John Onacila III13:14 19 Jan 22Came to do a routine furnace check. Tech was a nice person and quick. Great jobAnandoli Tamraz19:36 22 Oct 21Luxury Heating & Cooling did our New home some 25+ years ago . When we had to replace our Heating & Cooling , who’d we call 📱 Old is Gold !! Why mess with anyone else when we have the very best right here in Lorain County , Ohio 🇺🇸 Thanks Wayne & crew from Luxury Heating , Ohio , for coming out and fixing our damper before the cold weather get’s here 🥶 ❣️ 🥶 Namaste 🙏🏻JC S17520:10 03 Jun 21Great company, professional, knowledgable, competative and customer service is excellent.. highly recommendedJames Logar15:15 14 Feb 21Super fast service. Very knowledgeable technician. Highly recommended. They saved my day. Five stars 😃![Leah Whited]()
Leah Whited22:11 03 Jun 20Luxury Heating & Cooling was great in every way. They were knowledgeable, always on time, and friendly. They even engaged in my toddler during the installation who is over-talkative whenever someone knew is over lol. They also wore masks as a precaution and we appreciated that. The installation process went very smooth and they cleaned up everything afterward. I will be recommending to everyone.![MK]()
MK14:51 21 May 20Very impressed with this comapny already. The technician is incredibly professional and knowledgeable. Highly recommend.![Homer Lemon]()
Homer Lemon23:25 20 May 20Just had luxury convert our house from electric heat to gas heat and new water heater. Cannot say enough on how nice the crew was and their work is meticulous. Would highly recommend their services.![Gino Bello]()
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John Martin19:15 23 Apr 20Adam is on time, efficient and very through. I always feel my heating/cooling system has had the best of care. Thanks.![Tom Cerveny]()
Tom Cerveny16:31 29 Jan 20Moved into our new home in May, 2019. Noticed the time was off on the wall thermostat and could not reset it. Talked with a customer service rep. at Honeywell (overseas and worthless). Your company came out quickly and on time to replace the faulty thermostat. Very pleased and would use you again and recommend you to any one who asked for a referral.![Gh]()
Gh14:41 27 Jan 20Every employee from Luxury that came to our home was very professional and knowledgeable. They worked in unison, clean and willing to keep us informed what was taking place. When they left the area was so clean that the only thing that was noticeable was a bright and shiny new furnace. Highly recommend. We took Randy's advice and have been very thankful. Quiet and warm.![Anthony George]()
Anthony George16:42 16 Jan 20Wayne was very knowledgeable and solved our issue very quickly. He also found a small gas leak in one of the piping threads and corrected it immediately. He also looked up the part that needed replaced and discovered it was under warranty, so no charge to me. Excellent service all around.![Stephen Newman]()
Stephen Newman23:03 02 Nov 19Our gas furnace stopped working late Friday night. We called several companies seeking repair. No one except Luxury was willing to help. They came out first thing Saturday. The repairman was polite, knowledgeable, and respectful. Not only did he immediately find the problem (a plugged drain), he showed me how to fix it should it happen again! I will definitely look to use them again in the future.![Richard Leister]()
Richard Leister15:13 03 Oct 19Very nice tech, was glad to hear was a veteran and so am I and thanks for hiring him.He was polite and explained what I needed and installed the part. Nothing but good to say about him and your company. Richard J Leister![Lawrence Krall]()
Lawrence Krall17:24 22 Sep 19Outside a/c unit, three months old, turns out a bad batch of fuses from the fuse manufacturer, widely known problem in the area. Awesome service, for a problem not of their making- called Luxury @ 9pm Sat. evening, arrived the next day at noon to fix it- on a Sunday! Installation was a great experience three months ago; now service as well. I would recommend Luxury Heating to anyone.![Tina Mathie]()
Tina Mathie13:32 18 Jul 19From start to finish a great experience. Scheduled a tech within two days to service a really old ac unit. They were able to recharge and the tech was very informative and helpful. Most likely a leak, but the machine is so old (35+ years) and the "juice" is so expensive that it's not worth it find the leak especially bc it may not even be repairable. Offered advice and suggestions and was very knowledge and was not pushy. Loved the experience.![Lisa Thomas]()
Lisa Thomas19:36 15 Jul 19I was so impressed with the gentleman that came to my home. He took time and answered questions and looked over my whole unit. Very Very thorough. I will be using them for now on!! Matt Gerhart is the best!!![Kelly Miklas]()
Kelly Miklas16:59 29 Jun 19Very thoughtful experience start to finish. Our technician encountered every obstacle there probably could have been from bad compressor, valve, coil and so forth. He remained patient and informative. For being new construction all of this was rather unexpected especially with northern Ohio finally hitting 90 degree temps. I would recommend Luxury to any of my friends and family should they ever be in the need of HVAC work. The office staff was extremely pleasant as well!![Barbara Piscopo]()
Barbara Piscopo16:11 24 Jun 19The technician was early, very courteous and efficient. Completed his work and gave me a full update on what was done and why. I love Luxury Heating! Wouldn’t use anyone else.![Chris Funkhouser]()
Chris Funkhouser14:00 17 Jun 19Matt called ahead of time to let me know he was on his way--very much appreciated. Did a thorough job of checking and maintaining our units. Very pleasant and competent personality. Luxury Heating is extremely reliable--a great company to deal with.![Frank Bongiovanni]()
Frank Bongiovanni02:17 14 Jun 19We have used Luxury for the tune up on our furnace for years. The technicians who come invariably show up at the promised time, work efficiently, leave the site clean, and are courteous. Yes; the price is reasonable. We will continue to use them.![Russell Raymond]()
Russell Raymond01:22 12 Jun 19Luxury H/AC is an honest company with expert service and technicians. The alarm went off in our townhouse when they entered. We were so sorry we put the technician through the police arriving. He took it in stride. Thanks Luxury!![Brandon Dalton]()
Brandon Dalton19:31 24 May 19Fantastic. Very quick to come to my home and address the issue I was having with the AC. Tech was very knowledge, friendly and was efficient in his work. I lucked out and beat my warranty by two weeks!! Thank You Luxury. I am glad you are my service company!![Hec]()
Hec16:46 24 May 19Got the best quote for furnace and air conditioner replacement. Eric and his crew did a great job. A good local company with a great staff.![Robert Gornall]()
Robert Gornall14:06 14 May 19Adam McCarthy is the best technician we have ever had. He explains everything and is proactive in offering solutions to problems. I am pleased with the service we receive from Luxury and always recommend the company to others needing heating/air conditioning services.![Shelley Kozak]()
Shelley Kozak18:07 13 May 19Adam does a great job. He explains everything in terms I can understand, and is very personable. Luxury installed my heating and cooling system, and I have done business with them ever since.![Rick Gallagher]()
Rick Gallagher00:26 03 Apr 19Had no heat on Sunday 03/31. Called for help. 1 hour later a technician showed up and got heat back in house. Said he would come back next day to install new motor on straight time not Sunday call out. Monday they came and installed motor. The office called and said you are still under warranty, 9 years, only charged for call out and labor. Saved us $500.00. First class outfit!![Lori Kalina]()
Lori Kalina17:02 14 Mar 19From the time I called, and the quick call back with information, up to the scheduled appointment with a Tech, Luxury Heating Company was spot on professional. The person who answered the phone was very friendly and helpful and got back to me with an answer right away. The Technician, Tom, arrived promptly, at the very beginning of the 4 hour window I was given. He did his diagnostics and stayed to make sure the issue was tested and resolved with the furnace and duct work. He was genuinely interested in addressing my concerns and made sure to explain things thoroughly to me before he left. I plan to call about the Maintenance Plan soon. Very pleased with the Service from beginning to end that Luxury Heating Company provided.![Marlene Trimble]()
Marlene Trimble14:16 11 Mar 19We had our furnace checked and cleaned by Luxury and the service technician John was courteous and knowledgeable . We appreciated his thoroughness in making sure that not only the furnace was safe but that our living spaces also were good. Definitely a company we will call on for any future concerns. Thank you, Marlene Trimble![Albert Ohler]()
Albert Ohler18:56 01 Mar 19Service tech very knowledgeable and experienced. Very professional company, courteous, informative and honest. Fast response and was able to make repairs in a timely manner at a fair price. Would recommend to anybody.![Lynne Fleming]()
Lynne Fleming21:47 27 Feb 19I had no heat just came home from hospital. Called and crew was here within a hour. The crew was fast and efficient. I can't tell you how much it meant to me. Luxury is the only heating and cooling company I ever call. Keep up the great work!![Katie Ramella]()
Katie Ramella17:28 19 Feb 19We have had the best experience with Luxury. When we built our home 5 years ago it was a wonderful company to work with! They have done all our maintenance and when we had a minor problem recently they were here the next morning to correct it.![Craig Andrews]()
Craig Andrews13:02 14 Feb 19Showed up same day on a no heat call. Tech was polite and informative. Were able to locate and install part same day. Very happy with the service!!![B Connor]()
B Connor23:55 09 Feb 19Excellent service! On a Saturday during freezing January temperatures, my furnace fan died. After calling their service number, their technician arrived about an hour after I called. Courteous and efficient and fixed the problem quickly. Having googled the problem, I felt that the cost was more than fair.![Katie Hoosenally]()
Katie Hoosenally22:35 07 Feb 19Our technician gave me so many tips and helpful information. He really went above and beyond to make sure my system was working optimally. He was incredibly courteous too!![craig Hall]()
craig Hall13:58 07 Feb 19Love the guys at Luxury. Prompt courteous service always. I've been using them for over 20 years and they have never dropped the ball.![Frank Severa]()
Frank Severa19:54 30 Jan 19Coldest day of the year and our furnace stopped working. Called them and they were out that morning and got us going again. Their response and service were awesome! Thanks!!!![Alan George]()
Alan George06:20 30 Jan 19Very professional! Our service worker was able to fix our heater even though they don't carry parts for our brand!! Was working in -2° at a quarter to 1AM!! Highly recommend and will definitely use again!!![Beth Pagan]()
Beth Pagan01:40 28 Jan 19Luxury replaced my AC unit this summer and recently just replaced my furnace. Everyone I dealt with was professional and accommodating. Randy and Wayne were great along with all the technicians who came out. I would highly recommend!!![Becky Szentpetery]()
Becky Szentpetery14:16 18 Jan 19Was having heat distribution issues which were easily remedied by technician. The bonus was the easy to understand education for how my particular system works and how pleasant and professional the experience was![Stephanie Geletka]()
Stephanie Geletka02:47 18 Jan 19Luxury was quick to respond to our broken humidifier. The part was ordered and installed within a few days of diagnosing the problem. John was polite and knowledgeable. He was efficient with his time in the house. He patiently and thoroughly answered all my questions, and even shared a few tips for maintenance. I was very happy with this service call!![Mann Wolf]()
Mann Wolf21:23 28 Nov 18Great service experience from the office personnel right up to the owner. Knowledgeable techs gave me info and pointers on using my new furnace and answered questions I had. I’d recommend this company to anyone needing hvac installation, repair or maintenance!![charles ocheltree]()
charles ocheltree14:12 14 Nov 18I woke up this morning and noticed my furnace was not operating properly, so I called Luxury Heating as soon as the office opened and they were able to send a technician (Adam) right away to diagnose the problem and had my furnace up and running in about 25 minutes... This is my first time using Luxury Heating but so far so good... I really appreciate Adam's prompt service....I'm planning on scheduling routine maintenance for the future.![GR Cergol]()
GR Cergol15:04 02 Nov 18Technician Matt was technically expert. He checked and confirmed the operation and status of every key component and made certain that the furnace, electronic filter and steam humidifier responded to controls and the thermostat. He cleaned the filters and checked the igniter. He demonstrated the same high quality as the company did with the installation.![Cheryl O'Neil]()
Cheryl O'Neil15:17 01 Nov 18We have been using Luxury Heating for as long as I can recall. Today we had a performance check on our 2 furnaces. All filters were checked to see if replacements were needed as well. The service representative was professional, respectful, and left the work area very clean. He arrived during his designated time frame as well. I recommend Luxury Heating to anyone who asks for Heating/cooling company. They installed and are maintaining our 2 units beautifully. I highly recommend Luxury Heating.![Mary Klinge]()
Mary Klinge15:41 26 Oct 18Great customer service. Adam always shows up when he says he will and does a great job.![Gary Hromi]()
Gary Hromi10:43 26 Oct 18Luxury Heating and Air Conditioning service is excellent. On the initial call for service, I was greeted by a professional and friendly voice, and was able to get a date and time for the service visit. The technician called prior to arriving onsite, and did a great job repairing my furnace. He also took the time to answer my questions and explain the reason for the repairs. I highly recommend Lixury Heating and Air Conditioning.![Gretchen Bueter]()
Gretchen Bueter00:06 13 Sep 18Wayne is a fantastic professional! Very knowledgeable and took the time to explain our new system! Thanks Wayne!![Gary Gross]()
Gary Gross20:07 29 Aug 18We have been with Luxury Heating and cooling for 25 yrs and the service and friendliness has aways be A-1![Jose Vega]()
Jose Vega02:27 18 Aug 18Just a quick note to let you know that the crew you sent to do the job, Eric and Matt, did a GREAT job. They are a pair of true professionals. The discussed all the details of the job with us; from the placement of the unit in the master bedroom to the placement of the outside unit.They explained everything related to the operation of the unit as well as routine cleaning of the filter. They did the job promptly and left all the rooms clean. They both should be commended for their thoroughness and professionalism on the job. It was truly a pleasure doing business with your company. Jose Vega![Carrie Byrd]()
Carrie Byrd20:24 15 Aug 18Luxury Heating was chosen by my builder to install my heating/AC unit and I only had to call for service on my unit maybe 2 times after moving in. Flash forward 15 years later and we are in the heat of August 2018. Out of now where on a Sunday my AC unit freezes up on the inside and outside. I contact Luxury Monday and Wednesday afternoon I had a new unit installed and running. Not having air conditioning for 3 days was an inconvenience but more importantly I suffer from Asthma and my rescue dog has breathing issues. I relayed the importance of getting a new unit up and running as soon as possible to Matt the technician. He heard my concerns and contacted the owner to see what could be done. Paul sent me a contract via email in a matter of 20 minutes after speaking with Matt. Paul then called me after I sent a reply to the contract. Wednesday morning Wayne the Service Director came to my home and started breaking down the old unit and then started to install the new unit by himself! I was amazed with the customer service and genuine concern every employee I came in contact with through the entire process. I cannot Thank the entire team enough for going out of their way to provide such swift and professional service. My experience with Luxury is an true example of a team of people that are committed to quality WORK in every sense of customer service. The integrity that Luxury Heating and its employees projects is the reason why they have been in business since 1947.![Ryan Hardy]()
Ryan Hardy11:13 03 Aug 18Great service from start to finish. Couldn’t be happier with the system, I’m getting the efficiency I was promised at a better price than other local companies. Had a question about the system a few weeks after installation and they had someone out to the house within a day of calling to walk me through everything. They made me feel like a priority.![Alex O'Roark]()
![James Roark]()
James Roark00:57 02 Nov 17Great experience with Luxury heating! New installation on my first house was smooth and looking forward to the next. On time, friendly and reasonably priced.
- Facebook Rating5.0Daniel Knipper2024-10-31T16:51:58+0000Just had my 40 year old system replaced by Luxury,although it was still functional i felt it was time for new. I can't say enough good things about this company from Brian who came to give me an estimate and recommended the right system for my needs to the three installers (Clayton,Jacob and Anthony),they arrived at the agreed time and worked nonstop on my install and had it all done and tested by 3:30 the same day,they kept me informed on the status and were very professional and after done with install tested and assured all was working properly including setting up the new smart thermostat and showing me all the new components and what maintenance needs to be done and clean up of the old system.Would definitely recommend them in a heartbeatDanJames Franks2024-10-16T15:32:04+0000Great experience with install and maintenance, on time and professionalLisa Williams Logue2024-10-14T19:04:59+0000They are very professional, Sal was awesome!! I definitely recommend them and I will request Sal next time I need them!Sandy Garrett2024-08-01T17:53:23+0000Always on time. Explains any issues. Friendly and thorough.Ryan Reddinger2024-07-22T13:04:55+0000Luxury just installed a 3 zone mini split system at my home. They were quick, clean and thorough. I had a separate system installed years ago and they went the extra mile without me even asking to put line hide over the previous install. Its rare to see that anymore and I couldn’t be more grateful for that. I highly recommend this company and will use them in the future. Thanks to all who were involved in my job!Matt Botbyl2024-07-16T19:18:51+0000Great experience, the guys installed our system in a timely manner and were very polite about it.Alan Golski2024-06-24T12:40:50+0000The technicians are always very professional and make our semiannual checkups a breeze!Kristin Cleary Stuckart2024-06-18T21:50:16+0000Always a great experience! 5 ⭐️Erika Geiger2024-06-18T18:49:09+0000This is the first place I had out to my home that knows anything about my 2 stage geothermal system , came out in timely manner and very knowledgeable and polite staff, in this 95 degree weather it stopped working they made it here the same day .. and back up and running .. took my previous hvac 6 times to figure out the issue and still wasn’t correct…5 stars for Luxury HeatingRobert Phillips2024-06-04T23:25:39+0000Luxury Heating C0. was on time and very efficient. Cleaned up with no mess and explained everything so we could understand the system. Would recommend them for anyone needing a new HVAC system.Terri Rooney McGlynn2024-05-28T16:38:49+0000Prompt, very efficient and quality serviceGayle Gerhart Manning2024-05-25T00:02:10+0000Service and experience, the fact that they have been around 75 yearsPolly Simmons2024-05-14T18:39:45+0000Efficient, arrive on time and do an excellent job. Thank you for this service. As an elderly customer it keeps me from having to worry about having problems from lack of care. Agents are always kind and helpful in showing me what to do or not to do.Jim Hartland2024-05-13T19:47:28+0000Love this company! They installed a whole-house mini-split system for air conditioning (we have steam heat). Wonderful to work with through the entire process. We recently renovated our kitchen & had to have a mini-split wall unit temporarily removed then reinstalled after the work was done. Once again, Luxury was prompt/efficient/neat/polite.Would highly recommend.Dennis Wolf2024-02-16T16:34:41+0000Our experience with the Service manager Wayne and their office staff was excellent. Prompt service, and accurate diagnosis. We will be using them for our annual maintenance program. It is always a pleasure doing business with a 5-star company!Jerry Moore2024-02-07T13:58:07+0000Promp, courteous service representatives did a thorough inspection of our recently installed heating and a/c system. We continue to be very happy with Luxury Heating Co.Nancy Young2023-12-13T20:10:38+0000Had a new AC and gas furnace installed during winter a year ago. The technician, Brian came for my free annual check up. He was very personable, informative, and efficient with the visit. Highly pleased with Luxury from sales to services.Abdulwahab Abdullahi2023-11-26T18:54:49+0000What a pleasure surprise that I was cured from HSv2 with the herbal medicine I ordered from Dr Anuge , on his Facebook page am grateful sir, am hsv2 negative, dr Anuge .God will continue to bless you sir, am very happy to share my testimony to everyone passing through this illness kindly contact doctor Anuge on his WhatsApp or Facebook,https://www.facebook.com/Dr.anuge7/Dave Lengyel2023-10-28T13:12:12+0000Luxury Heating does a fine job with the twice-per-year check up. The are on time, friendly, and efficient.Barbara Wheaton Reys2023-10-23T21:24:37+0000We have been using Luxury Heating Company twice a year for 6 years - they do our bi-annual furnace/AC maintenance & we just had them install an IWave air purifier which we are really liking. They are ALWAYS friendly, on time and very conscientious - no shoes in house, keep you informed of what they are doing, etc.😀Kevin Lilian2023-08-10T14:56:07+0000Thank you Dr Emeka for healing me from Diabetes & Cancer that I have been suffering with for over 2 years now, I have promised to tell the whole world about your good work Thank you so much Dr Emeka I'm so happy with my life now, At last I'm free from Diabetes virus Dr Emeka can also cure HERPES, CANCER FIBROID, HPV, SYPHILIS ,ULCER ,HEPATITIS B ,Contact Dr Emeka for more infoWhatsapp +2349168737462 Facebook page 👇👇https://www.facebook.com/profile.php?id=100089954555331&mibextid=ZbWKwLSummer Manosh2023-08-02T16:12:00+0000I'm fortunate enough to have her as my trading account manager I never believe investment was so profitable and genuine until I met her, she has proven herself very trustworthy that all that want to invest can reach out to her. I'm one of her beneficiary, I'm here to testify how amazing she has been to me. 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This is a reputable bitcoin Investment Platform to invest in, You can contact Mrs. Kirkland Tina for more details about the platform and investment plan viaEmail:[email protected]: +1 (970)638-3982 Facebook: Kirkland TinaDiane White - Transaction Coordinator2023-06-23T13:50:16+0000Professional, reliable and quality care.Devine Lee2023-06-21T19:42:53+0000Hello everyone, are you seeking fast spells with immediate results are you oppressed or caused you still in love with your ex and you want him or her back are you having problems making your own babies if you answered is yes to any of the above questions then you are at the right place contact Dr akhimien today to get solution to any kind of problem you are facing, you can reach him and thank me later https://www.facebook.com/Dr-Akhimien-The-Great-Spell-And-Magic-Caster-103299188252534❤️🗿Mary McDaniel2023-05-10T18:29:43+0000We installed Luxury heating/cooling system in our home. Staff are accommodating , knowledgeable, professional and provide GREAT service. Highly recommend themMandy Hilston2023-04-21T11:08:45+0000Our 6 year old daughter has been having coughing attacks at night for about 6 months. We finally decided to have our duct work cleaned. Luxury had two guys come out that were very professional and efficient. They explained the whole process and I could hear all of the 'stuff' being sucked out of our duct work. We are a couple of nights in after the cleaning and we have no cough at night. Thank you, Luxury! I hope this is the end of our respiratory issues.Judith Kosmo2023-04-15T06:02:30+0000Competitive pricingQuick and clean installation Pleasant and personable sales and installation crewJeannine Ramsey2023-04-13T18:25:47+0000Installed new HVAC system in my 80 yr old home and provided 6-mo maintenance visit. The staff are exceptional - knowledgeable, professional and so pleasant to work with! HIGHLY recommend this great team!Roberta Dove Moore2023-01-12T20:16:58+0000Professional, eager to help, prompt. Great experience with this company �Greg Kulow2023-01-05T02:13:16+0000New HVAC system installed by Luxury Heating. Fair Price , great service. Very satisfied and would highly recommend!!Dawn Nunez Liles2022-10-13T15:59:38+0000Sal our technician was awesome.Very knowledgeable.Would highly recommend 👌Mark Dunstan2022-07-28T15:14:22+0000Just serviced my a/c that had some issues. High praise for Sal, the technician. Was with him from the beginning and he had complete attention to details and explained what/why to what was needed.Mary Hof2022-07-21T14:18:17+0000I like that they send reminders of the appointments and let you know that the technician is on the way. Sal was very professional and did a great job.Debbie Young2022-07-18T16:33:20+0000Quality work, affordable prices and wonderful customer service!Susan Groh2022-07-18T13:52:43+0000Sal was great! He corrected issue with air very quickly.David Harriel Sr.2022-07-17T00:50:50+0000arrive on time for service calls and technicians are courteous and efficientGary Smith2022-07-13T20:20:13+0000Very prompt service with knowledgeable techs. Arrived, diagnosed A/C problem, fixed it, explained problem, and made some great suggestions.Kathy Penman2022-07-12T14:01:39+0000Love luxury heating companies responsiveness and assistance. Met Andrew for the first time who is a spectacular technician. Extremely helpful. Have used luxury heating and cooling for over 10 years.Marianne O'Malley Lorenzo2022-06-30T17:54:49+0000Prompt polite and pleasantRobert J McAreavey2022-06-29T16:19:29+0000Gave us a call when he was coming. Arrived shortly after calling us. Respectful of our house and knowable about our equipment. Inspected the furnace and the outside coils. The maintenance agreement gives us peace of mind concerning our furnace.Elaine Kennard2022-06-24T00:32:15+0000This is the BEST company. They know the business well and they over and beyond. For example, Sal, while he was checking our AC, noticed we had a gas leak!! He recommended we call the gas company immediately and they were out in 15 to rectify the problem!Our hero, Sal!!Susan Allen2022-06-22T19:26:51+0000Sal did an A-1 job and explained everything that needed to be done. He was on time, pleasant , and seemed very knowledgeable.I give him a 5 star rating!Bob Maver2022-06-17T14:39:10+0000Service is outstanding. I highly recommend the maintenance program, and Sal the Serviceman is great, and explains what he is doing and looking for. Thank you.Gary Szuch2022-06-08T20:40:46+0000Cell just completed service check on my air conditioning found I had a bad capacitor I would recommend Luxury Heating and I also asked Cell to do all my maintenance work from now on very goodRobert Schaefer2022-06-06T14:26:40+0000Service was thorough and timely. Sal explained preventive work performed as well as areas of home maintenance aside from that Luxury was performing. Appreciated his suggestions.Jackie Ketterer2022-05-22T23:05:09+0000