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Remote Monitoring

Luxury Heating Company > Home Services > Temperature Control > Remote Monitoring

The Ultimate Control with

Connected Comfort

Get the most out of your Honeywell thermostat with the Total Connect Comfort app.  It gives you remote control to monitor and manage your home’s comfort and energy usage anytime, anywhere from a smart phone or tablet.  When used in conjunction with Honeywell’s Internet Gateway, the app works with many Honeywell Wi-Fi thermostats including Prestige®, Prestige® IAQ, Wireless FocusPRO® and EConnect™ Comfort Systems.

SCHEDULE ESTIMATE

BENEFITS INCLUDE:

  • Receive system alerts via email or app

  • Voice control of thermostat — say “Hello Thermostat” into your smartphone to activate, then use preprogrammed voice commands for thermostat adjustments

  • View temperature and humidity — indoor and outdoor

  • Access multiple thermostats if system is zoned

  • Access multiple locations if more than one system is connected

  • View and change your settings from anywhere on your smartphone or Wi-Fi tablet

REMOTE HVAC MONITORING, IS IT FOR YOU?

Heating and cooling system problems can arise when you least expect them. With Luxury’s new remote HVAC monitoring capability, made possible by Honeywell, we can alert you to potential problems before they turn into costly repair – giving you peace of mind and saving you valuable time and money.

REMOTE HVAC MONITORING, IS IT FOR YOU?

Heating and cooling system problems can arise when you least expect them. With Luxury’s new remote HVAC monitoring capability, made possible by Honeywell, we can alert you to potential problems before they turn into costly repair – giving you peace of mind and saving you valuable time and money.

HOW IT WORKS

With your permission, your Honeywell Wi-Fi or RedLINK™ thermostat will wirelessly send HVAC system data to a web-based diagnostics tool that our service manager and technicians can access remotely. We’ll keep an eye on your HVAC system and let you know if something requires attention. Remote HVAC Monitoring helps you to:

Spot Trouble Before it Happens
Ensure Your System is Running at Peak Performance
Generate a System Report Card
Avoid Unnecessary and Potentially Costly Service Calls
CONTACT US
Have a Honeywell Thermostat?
Interested in Learning More? Contact Our Experts Today!

Service Area

  • Amherst
  • Avon
  • Avon Lake
  • Bay Village
  • Berea
  • Broadview Heights
  • Brook Park
  • Cleveland
  • Columbia Station
  • Eaton
  • Elyria
  • Fairview Park
  • Grafton
  • Huron
  • Lagrange
  • Lakewood
  • Lorain
  • Middleburg Heights
  • North Olmsted
  • North Ridgeville
  • North Royalton
  • Oberlin
  • Olmsted Falls
  • Olmsted Twp
  • Parma
  • Rocky River
  • Sheffield Village
  • Sheffield Lake
  • Strongsville
  • Vermilion
  • Westlake

*Blue = Service Area  **Green = Extended Service Area

  • Luxury Heating & Air Conditioning is committed to the utmost in integrity, professionalism and quality service done right the first time, guaranteed.

  • Contact info

    5327 Ford Road Elyria, OH 44035

    (440) 387-4999

    Monday-Friday: 8am to 5pm

    OH HVAC LIC# 47702

    OH Plumbing LIC# 49033

  • Customer Reviews

    Google Rating
    5.0
    Luxury Heating Company
    5.0
    Cheryl Whisman
    Cheryl Whisman
    20:12 04 Mar 22
    We woke up this morning to no heat in our house. The temperature was 17 outside, and 57 inside and dropping. My husband called Luxury Heating and they text me with an arrival time of between 8am-noon. Carlos arrived around 8:30am. He was very polite and personable. He explained what the problem was, and fixed it. He even fixed the door on the front that we couldn't get to stay shut. We will highly recommend you to any family/friends that need your services.
    Eric Quinn
    Eric Quinn
    00:52 11 Feb 22
    Very professional and responsive service! Highly recommend for all your HVAC needs!
    nick83214
    nick83214
    14:39 03 Feb 22
    Highly recommend. The person that answered the phone was very friendly and helpful. Had an appointment scheduled for the next day, but they had and opening and came the same day! Repaired the board on the furnace and did a complete cleaning of the furnace for a very reasonable price. Great company and will be a return customer!
    Denise Mikhail
    Denise Mikhail
    00:22 20 Jan 22
    They are excellent technicians and extremely polite people. We have been having them install and service our furnaces for the past 35 years!
    John Onacila III
    John Onacila III
    13:14 19 Jan 22
    Came to do a routine furnace check. Tech was a nice person and quick. Great job
    Leah Whited
    Leah Whited
    22:11 03 Jun 20
    Luxury Heating & Cooling was great in every way. They were knowledgeable, always on time, and friendly. They even engaged in my toddler during the installation who is over-talkative whenever someone knew is over lol. They also wore masks as a precaution and we appreciated that. The installation process went very smooth and they cleaned up everything afterward. I will be recommending to everyone.
    MK
    MK
    14:51 21 May 20
    Very impressed with this comapny already. The technician is incredibly professional and knowledgeable. Highly recommend.
    Homer Lemon
    Homer Lemon
    23:25 20 May 20
    Just had luxury convert our house from electric heat to gas heat and new water heater. Cannot say enough on how nice the crew was and their work is meticulous. Would highly recommend their services.
    Gino Bello
    Gino Bello
    15:23 14 May 20
    Top class company. They understand customer service.
    John Martin
    John Martin
    19:15 23 Apr 20
    Adam is on time, efficient and very through. I always feel my heating/cooling system has had the best of care. Thanks.
    Tom Cerveny
    Tom Cerveny
    16:31 29 Jan 20
    Moved into our new home in May, 2019. Noticed the time was off on the wall thermostat and could not reset it. Talked with a customer service rep. at Honeywell (overseas and worthless). Your company came out quickly and on time to replace the faulty thermostat. Very pleased and would use you again and recommend you to any one who asked for a referral.
    Gh
    Gh
    14:41 27 Jan 20
    Every employee from Luxury that came to our home was very professional and knowledgeable. They worked in unison, clean and willing to keep us informed what was taking place. When they left the area was so clean that the only thing that was noticeable was a bright and shiny new furnace. Highly recommend. We took Randy's advice and have been very thankful. Quiet and warm.
    Anthony George
    Anthony George
    16:42 16 Jan 20
    Wayne was very knowledgeable and solved our issue very quickly. He also found a small gas leak in one of the piping threads and corrected it immediately. He also looked up the part that needed replaced and discovered it was under warranty, so no charge to me. Excellent service all around.
    Stephen Newman
    Stephen Newman
    23:03 02 Nov 19
    Our gas furnace stopped working late Friday night. We called several companies seeking repair. No one except Luxury was willing to help. They came out first thing Saturday. The repairman was polite, knowledgeable, and respectful. Not only did he immediately find the problem (a plugged drain), he showed me how to fix it should it happen again! I will definitely look to use them again in the future.
    Richard Leister
    Richard Leister
    15:13 03 Oct 19
    Very nice tech, was glad to hear was a veteran and so am I and thanks for hiring him.He was polite and explained what I needed and installed the part. Nothing but good to say about him and your company. Richard J Leister
    Lawrence Krall
    Lawrence Krall
    17:24 22 Sep 19
    Outside a/c unit, three months old, turns out a bad batch of fuses from the fuse manufacturer, widely known problem in the area. Awesome service, for a problem not of their making- called Luxury @ 9pm Sat. evening, arrived the next day at noon to fix it- on a Sunday! Installation was a great experience three months ago; now service as well. I would recommend Luxury Heating to anyone.
    Tina Mathie
    Tina Mathie
    13:32 18 Jul 19
    From start to finish a great experience. Scheduled a tech within two days to service a really old ac unit. They were able to recharge and the tech was very informative and helpful. Most likely a leak, but the machine is so old (35+ years) and the "juice" is so expensive that it's not worth it find the leak especially bc it may not even be repairable. Offered advice and suggestions and was very knowledge and was not pushy. Loved the experience.
    Lisa Thomas
    Lisa Thomas
    19:36 15 Jul 19
    I was so impressed with the gentleman that came to my home. He took time and answered questions and looked over my whole unit. Very Very thorough. I will be using them for now on!! Matt Gerhart is the best!!
    Kelly Miklas
    Kelly Miklas
    16:59 29 Jun 19
    Very thoughtful experience start to finish. Our technician encountered every obstacle there probably could have been from bad compressor, valve, coil and so forth. He remained patient and informative. For being new construction all of this was rather unexpected especially with northern Ohio finally hitting 90 degree temps. I would recommend Luxury to any of my friends and family should they ever be in the need of HVAC work. The office staff was extremely pleasant as well!
    Barbara Piscopo
    Barbara Piscopo
    16:11 24 Jun 19
    The technician was early, very courteous and efficient. Completed his work and gave me a full update on what was done and why. I love Luxury Heating! Wouldn’t use anyone else.
    Chris Funkhouser
    Chris Funkhouser
    14:00 17 Jun 19
    Matt called ahead of time to let me know he was on his way--very much appreciated. Did a thorough job of checking and maintaining our units. Very pleasant and competent personality. Luxury Heating is extremely reliable--a great company to deal with.
    Frank Bongiovanni
    Frank Bongiovanni
    02:17 14 Jun 19
    We have used Luxury for the tune up on our furnace for years. The technicians who come invariably show up at the promised time, work efficiently, leave the site clean, and are courteous. Yes; the price is reasonable. We will continue to use them.
    Russell Raymond
    Russell Raymond
    01:22 12 Jun 19
    Luxury H/AC is an honest company with expert service and technicians. The alarm went off in our townhouse when they entered. We were so sorry we put the technician through the police arriving. He took it in stride. Thanks Luxury!
    Brandon Dalton
    Brandon Dalton
    19:31 24 May 19
    Fantastic. Very quick to come to my home and address the issue I was having with the AC. Tech was very knowledge, friendly and was efficient in his work. I lucked out and beat my warranty by two weeks!! Thank You Luxury. I am glad you are my service company!
    Hec
    Hec
    16:46 24 May 19
    Got the best quote for furnace and air conditioner replacement. Eric and his crew did a great job. A good local company with a great staff.
    Robert Gornall
    Robert Gornall
    14:06 14 May 19
    Adam McCarthy is the best technician we have ever had. He explains everything and is proactive in offering solutions to problems. I am pleased with the service we receive from Luxury and always recommend the company to others needing heating/air conditioning services.
    Shelley Kozak
    Shelley Kozak
    18:07 13 May 19
    Adam does a great job. He explains everything in terms I can understand, and is very personable. Luxury installed my heating and cooling system, and I have done business with them ever since.
    Rick Gallagher
    Rick Gallagher
    00:26 03 Apr 19
    Had no heat on Sunday 03/31. Called for help. 1 hour later a technician showed up and got heat back in house. Said he would come back next day to install new motor on straight time not Sunday call out. Monday they came and installed motor. The office called and said you are still under warranty, 9 years, only charged for call out and labor. Saved us $500.00. First class outfit!
    Lori Kalina
    Lori Kalina
    17:02 14 Mar 19
    From the time I called, and the quick call back with information, up to the scheduled appointment with a Tech, Luxury Heating Company was spot on professional. The person who answered the phone was very friendly and helpful and got back to me with an answer right away. The Technician, Tom, arrived promptly, at the very beginning of the 4 hour window I was given. He did his diagnostics and stayed to make sure the issue was tested and resolved with the furnace and duct work. He was genuinely interested in addressing my concerns and made sure to explain things thoroughly to me before he left. I plan to call about the Maintenance Plan soon. Very pleased with the Service from beginning to end that Luxury Heating Company provided.
    Marlene Trimble
    Marlene Trimble
    14:16 11 Mar 19
    We had our furnace checked and cleaned by Luxury and the service technician John was courteous and knowledgeable . We appreciated his thoroughness in making sure that not only the furnace was safe but that our living spaces also were good. Definitely a company we will call on for any future concerns. Thank you, Marlene Trimble
    Albert Ohler
    Albert Ohler
    18:56 01 Mar 19
    Service tech very knowledgeable and experienced. Very professional company, courteous, informative and honest. Fast response and was able to make repairs in a timely manner at a fair price. Would recommend to anybody.
    Lynne Fleming
    Lynne Fleming
    21:47 27 Feb 19
    I had no heat just came home from hospital. Called and crew was here within a hour. The crew was fast and efficient. I can't tell you how much it meant to me. Luxury is the only heating and cooling company I ever call. Keep up the great work!
    Katie Ramella
    Katie Ramella
    17:28 19 Feb 19
    We have had the best experience with Luxury. When we built our home 5 years ago it was a wonderful company to work with! They have done all our maintenance and when we had a minor problem recently they were here the next morning to correct it.
    Craig Andrews
    Craig Andrews
    13:02 14 Feb 19
    Showed up same day on a no heat call. Tech was polite and informative. Were able to locate and install part same day. Very happy with the service!!
    B Connor
    B Connor
    23:55 09 Feb 19
    Excellent service! On a Saturday during freezing January temperatures, my furnace fan died. After calling their service number, their technician arrived about an hour after I called. Courteous and efficient and fixed the problem quickly. Having googled the problem, I felt that the cost was more than fair.
    Katie Hoosenally
    Katie Hoosenally
    22:35 07 Feb 19
    Our technician gave me so many tips and helpful information. He really went above and beyond to make sure my system was working optimally. He was incredibly courteous too!
    craig Hall
    craig Hall
    13:58 07 Feb 19
    Love the guys at Luxury. Prompt courteous service always. I've been using them for over 20 years and they have never dropped the ball.
    Frank Severa
    Frank Severa
    19:54 30 Jan 19
    Coldest day of the year and our furnace stopped working. Called them and they were out that morning and got us going again. Their response and service were awesome! Thanks!!!
    Alan George
    Alan George
    06:20 30 Jan 19
    Very professional! Our service worker was able to fix our heater even though they don't carry parts for our brand!! Was working in -2° at a quarter to 1AM!! Highly recommend and will definitely use again!!
    Beth Pagan
    Beth Pagan
    01:40 28 Jan 19
    Luxury replaced my AC unit this summer and recently just replaced my furnace. Everyone I dealt with was professional and accommodating. Randy and Wayne were great along with all the technicians who came out. I would highly recommend!!
    Becky Szentpetery
    Becky Szentpetery
    14:16 18 Jan 19
    Was having heat distribution issues which were easily remedied by technician. The bonus was the easy to understand education for how my particular system works and how pleasant and professional the experience was
    Stephanie Geletka
    Stephanie Geletka
    02:47 18 Jan 19
    Luxury was quick to respond to our broken humidifier. The part was ordered and installed within a few days of diagnosing the problem. John was polite and knowledgeable. He was efficient with his time in the house. He patiently and thoroughly answered all my questions, and even shared a few tips for maintenance. I was very happy with this service call!
    Mann Wolf
    Mann Wolf
    21:23 28 Nov 18
    Great service experience from the office personnel right up to the owner. Knowledgeable techs gave me info and pointers on using my new furnace and answered questions I had. I’d recommend this company to anyone needing hvac installation, repair or maintenance!
    charles ocheltree
    charles ocheltree
    14:12 14 Nov 18
    I woke up this morning and noticed my furnace was not operating properly, so I called Luxury Heating as soon as the office opened and they were able to send a technician (Adam) right away to diagnose the problem and had my furnace up and running in about 25 minutes... This is my first time using Luxury Heating but so far so good... I really appreciate Adam's prompt service....I'm planning on scheduling routine maintenance for the future.
    GR Cergol
    GR Cergol
    15:04 02 Nov 18
    Technician Matt was technically expert. He checked and confirmed the operation and status of every key component and made certain that the furnace, electronic filter and steam humidifier responded to controls and the thermostat. He cleaned the filters and checked the igniter. He demonstrated the same high quality as the company did with the installation.
    Cheryl O'Neil
    Cheryl O'Neil
    15:17 01 Nov 18
    We have been using Luxury Heating for as long as I can recall. Today we had a performance check on our 2 furnaces. All filters were checked to see if replacements were needed as well. The service representative was professional, respectful, and left the work area very clean. He arrived during his designated time frame as well. I recommend Luxury Heating to anyone who asks for Heating/cooling company. They installed and are maintaining our 2 units beautifully. I highly recommend Luxury Heating.
    Mary Klinge
    Mary Klinge
    15:41 26 Oct 18
    Great customer service. Adam always shows up when he says he will and does a great job.
    Gary Hromi
    Gary Hromi
    10:43 26 Oct 18
    Luxury Heating and Air Conditioning service is excellent. On the initial call for service, I was greeted by a professional and friendly voice, and was able to get a date and time for the service visit. The technician called prior to arriving onsite, and did a great job repairing my furnace. He also took the time to answer my questions and explain the reason for the repairs. I highly recommend Lixury Heating and Air Conditioning.
    Gretchen Bueter
    Gretchen Bueter
    00:06 13 Sep 18
    Wayne is a fantastic professional! Very knowledgeable and took the time to explain our new system! Thanks Wayne!
    Gary Gross
    Gary Gross
    20:07 29 Aug 18
    We have been with Luxury Heating and cooling for 25 yrs and the service and friendliness has aways be A-1
    Jose Vega
    Jose Vega
    02:27 18 Aug 18
    Just a quick note to let you know that the crew you sent to do the job, Eric and Matt, did a GREAT job. They are a pair of true professionals. The discussed all the details of the job with us; from the placement of the unit in the master bedroom to the placement of the outside unit.They explained everything related to the operation of the unit as well as routine cleaning of the filter. They did the job promptly and left all the rooms clean. They both should be commended for their thoroughness and professionalism on the job. It was truly a pleasure doing business with your company. Jose Vega
    Carrie Byrd
    Carrie Byrd
    20:24 15 Aug 18
    Luxury Heating was chosen by my builder to install my heating/AC unit and I only had to call for service on my unit maybe 2 times after moving in. Flash forward 15 years later and we are in the heat of August 2018. Out of now where on a Sunday my AC unit freezes up on the inside and outside. I contact Luxury Monday and Wednesday afternoon I had a new unit installed and running. Not having air conditioning for 3 days was an inconvenience but more importantly I suffer from Asthma and my rescue dog has breathing issues. I relayed the importance of getting a new unit up and running as soon as possible to Matt the technician. He heard my concerns and contacted the owner to see what could be done. Paul sent me a contract via email in a matter of 20 minutes after speaking with Matt. Paul then called me after I sent a reply to the contract. Wednesday morning Wayne the Service Director came to my home and started breaking down the old unit and then started to install the new unit by himself! I was amazed with the customer service and genuine concern every employee I came in contact with through the entire process. I cannot Thank the entire team enough for going out of their way to provide such swift and professional service. My experience with Luxury is an true example of a team of people that are committed to quality WORK in every sense of customer service. The integrity that Luxury Heating and its employees projects is the reason why they have been in business since 1947.
    Ryan Hardy
    Ryan Hardy
    11:13 03 Aug 18
    Great service from start to finish. Couldn’t be happier with the system, I’m getting the efficiency I was promised at a better price than other local companies. Had a question about the system a few weeks after installation and they had someone out to the house within a day of calling to walk me through everything. They made me feel like a priority.
    Alex O'Roark
    Alex O'Roark
    12:46 26 Jan 18
    Service was outstanding,
    James Roark
    James Roark
    00:57 02 Nov 17
    Great experience with Luxury heating! New installation on my first house was smooth and looking forward to the next. On time, friendly and reasonably priced.
    Next Reviews Write a review
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  • Facebook Rating
    4.9
    Luxury Heating Company
    Luxury Heating Company
    4.9
    Jackie Ketterer
    Jackie Ketterer
    2022-05-22T23:05:09+0000
    Knowledgeable and friendly service Technician……
    David Smith
    David Smith
    2022-05-21T17:37:30+0000
    Professional. Great work. Clean up. Explain everything
    Laura Fritz
    Laura Fritz
    2022-05-11T15:01:48+0000
    Luxury is who I always use and no matter what the problem might be they always solve it and walk me through the explanation on what is going on. Have always trusted them since I bought my place.
    Judi Lanning
    Judi Lanning
    2022-05-10T21:10:12+0000
    explained everything and told me what gages meant .very happy with service!
    Leah Prunty
    Leah Prunty
    2022-05-06T19:11:55+0000
    Very happy with the service
    Carolyn Balzersen
    Carolyn Balzersen
    2022-05-06T13:17:43+0000
    The only company to call. They installed our furnace in this home almost 30 years ago and still servicing us!
    Dale Nichols
    Dale Nichols
    2022-05-04T14:06:26+0000
    Sol was the most amazing person I have ever had the pleasure of meeting with to handle any issues. I recommend him and also Carlos highly!! Excellent customer service!
    Rick Kuharik
    Rick Kuharik
    2022-03-12T03:25:42+0000
    No heat, called at 7:00pm on a Friday night. Andrew, service tech was here in less than 2 hours. Diagnosed the issue within minutes and got the heat back on. Great service from their tech. Highly recommend.
    Lindsey Bedient
    Lindsey Bedient
    2021-10-27T15:40:43+0000
    Love them!!!! New furnace and A/C along with tune ups over the years. The entire team is amazing. Highly recommend!
    Linda Stumphauzer Buswell
    Linda Stumphauzer Buswell
    2021-07-16T12:04:17+0000
    I have been using Luxury Heating for all heating and air conditioning maintenance for many years. Never had any issues. All techs had been great. I do want to give a shout out for tech Andrew. He is such an asset to your company. He was a tech that was knowledgeable and very polite. You are lucky to have such a nice guy representing your company. Keep up the good customer service.
    Connie Strauss
    Connie Strauss
    2021-06-30T15:42:26+0000
    Prompt, courteous service & complete explanation of service provided.
    Sharon Naeem
    Sharon Naeem
    2021-06-30T13:15:14+0000
    Luxury Heating has the nicest employees. They are very respectful and take great efforts to cover there shoes upon entering your home, they explain everything to you, and they are very prompt and hive you a 2 hour time frame on their arrival. We wouldn’t use anyone else.
    Dan Meehan
    Dan Meehan
    2021-06-28T14:04:57+0000
    They installed a great system in our new house almost 4 years ago and have been providing outstanding service ever since.Service technicians do a thorough and professional job.
    Ann Lorenzo Wahlay
    Ann Lorenzo Wahlay
    2021-06-24T15:13:12+0000
    Every service workers we’ve had out has been amazing, very knowledgeable & very professional!! I would highly recommend Luxury!! 😊
    Bill Fadale
    Bill Fadale
    2021-06-21T19:26:08+0000
    Technician was very nice, checked everything and made sure air conditioning was working well.
    Colleen Crane
    Colleen Crane
    2021-06-14T19:33:32+0000
    I have used this company for years and personally know the owners. Their service is outstanding. Their technicians are very polite and efficient. I can count on the quality of their work.
    Sue Cecil Lauricia
    Sue Cecil Lauricia
    2021-06-07T14:41:32+0000
    I really appreciate the staff of Luxury Heating. They are always polite and very helpful. I especially like their proactive A/C Spring Maintenance program. I sign up for in the fall then in the spring Luxury Heating contacts me to schedule our Spring A/C check up.
    Rick Neubauer
    Rick Neubauer
    2021-06-03T16:05:08+0000
    The representative today was Andrew. He was professional, polished, and polite. For his age I was very impressed and would recommend him to anyone who is fortunate enough to be serviced by him. The quality of service by Luxury continues to be out standing.
    Mike Dougall
    Mike Dougall
    2021-06-01T17:52:00+0000
    From the moment I called to the time the technician left, I was thoroughly impressed with Luxury Heating Company. The office staff, Lindsay, was very personable and helpful. The communication throughout was outstanding. The technician, John, was terrific. He was very thorough in explaining what needed to be done and following through on the repair. I highly recommend Luxury Heating Company!
    Margaret Brooks-Terry
    Margaret Brooks-Terry
    2021-05-26T19:44:31+0000
    I appreciate the reminders by text and the call from Andrew when he was on the way. Excellent representative of the company. He explained an issue with the thermostat and took pictures of the status of the AC unit. That was a first, and impressive. I have always been more than satisfied with Luxury.
    Sandy Sexton Erwin
    Sandy Sexton Erwin
    2021-05-24T16:44:28+0000
    The servicemen have always been great. received call each time to let me know they are on the way. we are on the service program and have both our heating and cooling serviced. Thanks to everyone at Luxury Heating and Cooling!!!!
    Erik Andryszak
    Erik Andryszak
    2021-05-24T13:56:41+0000
    Andrew was the tech dispatched to finish our install. He called 45 minutes prior to notify me of his anticipated arrival time. He was professional, personable and knowledgeable. He explained things clearly and welcomed any questions. The entire scheduling process leading up to this service call was great! I even received a text msg reminder the day before (not all businesses do this, but I appreciate those who do). Finally, being someone who values and promotes a great customer experience in my workplace, I also liked being told to expect a survey and to provide any feedback on my experience. Based on my experience this far, I would highly recommend Luxury Heating.
    Daiva Madjar
    Daiva Madjar
    2021-05-22T17:45:39+0000
    Outstanding! Professional, courteous, reasonable cost and know what they are doing.
    William Janesz
    William Janesz
    2021-05-17T20:15:50+0000
    Service Technicians are outstanding in there knowledge of products, service is preformed with the highest professional skill.in addition technician customer service and courtesy are very much appreciated.
    Dave Sherman
    Dave Sherman
    2021-05-14T12:46:02+0000
    On time. , clean , professional, and very thorough. Documentation provided quickly and very detailed. I would use no one else !!
    Chuck Lanning
    Chuck Lanning
    2021-05-12T18:41:51+0000
    Excellent service.Andrew was thorough& consencious,explaining all our questions about the service on the furnace .Thank You June & Chuck
    George Simpson III
    George Simpson III
    2021-05-10T15:51:46+0000
    Very professional, Andrew the technician was on time, very kind, easy to talk to and he explained everything he did in a clear understanding way. Also they are a local family run business which my wife and always always love to support. I definitely recommend Luxury for all your HVAC needs..
    Susan Marie
    Susan Marie
    2021-05-03T17:29:46+0000
    Caring and honest customer service, with fair prices. Thank you Luxury!
    Diana Walsh
    Diana Walsh
    2021-04-30T15:00:30+0000
    Adam reviewed our entire 15 yr old HVAC He recommended a new thermostat air purifier and keep regular maintenance. very thorough
    Gary Dingfelder
    Gary Dingfelder
    2021-04-23T20:49:06+0000
    Always on time, very knowledgeable and friendly technicians
    Claire Hotchkiss Stair
    Claire Hotchkiss Stair
    2021-04-15T18:05:28+0000
    Prompt service!Knowledgeable Fair priceFriendly Covid mask and shoe coverings
    Janet Sirbaugh
    Janet Sirbaugh
    2021-04-12T23:47:40+0000
    Luxury Heating has very good employees that really know the HVAC business. They send reminders for your appointment. They are always very knowledgeable, and explain everything thoroughly.
    Wendy Lynch
    Wendy Lynch
    2021-04-09T20:49:54+0000
    John was very professional! They got my A/C up and running in no time.
    Mary Bain
    Mary Bain
    2021-04-07T15:31:44+0000
    Prompt courteous service from office staff to technicians. Would recommend highly.
    Barb Lattner
    Barb Lattner
    2021-03-25T15:09:39+0000
    Tom, the technician, was very thorough. He explained everything and made recommendations that will be very helpful in the future.He was very polite and, also, very knowledgeable.
    Kaeleen Ridenour
    Kaeleen Ridenour
    2021-03-09T16:23:15+0000
    Was having an issue with my furnace not heating to the desired temp. The young man that came out basically performed a 'tune up' on my furnace. The tech, Andrew S., wrote a very detailed invoice of what he did, including pictures. I wish more companies did this!
    Steve Spirko Sr.
    Steve Spirko Sr.
    2021-02-26T20:24:48+0000
    Installed a whole house humidifier. Very timely and the installer was very professional and took the time to explain the system to me. Cleaned up and took the old equipment with him. I would recommend Luxury Heating to friends and family.
    Court DeLuca
    Court DeLuca
    2021-02-20T13:02:13+0000
    Andrew came out to install a damper for us on our dual zone system. He went out of his way to label everything, explain how it works, make sure the system was working well and offered to come back anytime to check it out if we had any problems. Andrew also explained the great service and part warranty that Luxury offers. Andrew did a fantastic job and we are fans of Luxury Heating!
    Patti Stiteler
    Patti Stiteler
    2021-02-19T22:58:45+0000
    Andrew was very personable, professional, and knowledgable. he provided a great service, didnt mind the whining puppy, and the cat even wanted his attention, cant go wrong with a pet approved serviceman. He even handled my sarcasm well, didnt know he took me seriously!
    Christy Howley
    Christy Howley
    2021-02-19T19:25:39+0000
    Andrew was great when he came out to check out our humidifier. Personable, friendly, explained everything really clearly, and was in and out very quickly. Thanks Andrew!
    Brian Schmidt
    Brian Schmidt
    2021-02-10T08:55:06+0000
    I want to thank Wayne D.and the staff at Luxury heating for always making myself and my needs a concern of their’s. As a local business owner I have always tried to treat my customers needs as if they were my own. It’s so comforting when I need a contractor to find a company that cares about their customers as I do my own, and you guys certainly have my respect for your professionalism and knowledge of the trade you represent. It’s never a good time when you need service for heat or air conditioning as it’s always when you need your equipment the most. You have never failed to come through for me when my family has needed you the most. I just want to commend you and your staff for compiling a group of men and woman that work so well together to make working with you guys so pleasant. As with so many trades it’s hard to find someone who you can trust to give you the truth good or bad and to give you the best options for the money you need to spend. I am proud for you, to be a company that represents honesty and integrity with your craft and knowledge of it! Sincerely, Brian SchmidtNote: The i wave you installed was a game changer for my home and the health of my family! Everyone should have one. If you don’t know about I wave,check it out.
    Jaci Milligan Andrekovic
    Jaci Milligan Andrekovic
    2020-12-28T19:31:24+0000
    Very good service, professional technicians and reasonable.
    Jenny Monroe Garwood
    Jenny Monroe Garwood
    2020-12-23T16:35:31+0000
    The receptionist was very pleasant. Andrew was in the area, called to ask if he could come by in 10-15 minutes. He wore a mask and put coverings on his shoes and was very pleasant. Hi fixed the problem fairly quickly and checked to see that all was working well.
    Jan Preston
    Jan Preston
    2020-12-23T16:02:57+0000
    Each year when I’ve called their staff has been friendly and courteous. The technicians are efficient and personable. Drew Swecker did a professional job and I enjoyed talking with him
    Donna Chrisman
    Donna Chrisman
    2020-12-22T20:50:23+0000
    They came out to service my furnace. The gentleman seemed quick and knowledgeable. I mentioned to the serviceman that my thermostat buttons were sticking. He had new ones with him and installed it during the service call. Luxury was recommended to me by a close neighbor and I would recommend them too.
    Barbie Boytim
    Barbie Boytim
    2020-12-17T15:16:16+0000
    Good service, on time, courteous.
    Jan Bahr DeLuca
    Jan Bahr DeLuca
    2020-11-12T18:17:33+0000
    Professional care that is customer friendly. Answers all my questions and updates all settingd
    Mary Hrivnak
    Mary Hrivnak
    2020-03-09T15:42:08+0000
    Trained technicians provide excellent service. Thank you Matt for checking our furnace, completing repairs, and providing information about its likely life left (it's our original furnace - 20 years old). Luxury installed the original and has provided service during those years! We appreciate that the techs call when they are on their way, ask about problems and are very polite.
    Karen Brown McGunagle
    Karen Brown McGunagle
    2019-07-31T19:12:25+0000
    I used Luxury Heating to install a Mitsubishi MXZ hyper heat system in my parent's home. They had electric baseboard heat and no air conditioning. Paul worked with us to come up with a whole home solution to eliminate window AC units and baseboard heat. On day 1 of the install, 6 or 7 techs showed up to quickly get the install under way. It took less than a week to get a brand new heating and air conditioning system installed throughout the home. Their team leader was excellent and kept us informed every step of the way.
    Nora Pickard Tattersall
    Nora Pickard Tattersall
    2019-07-03T17:52:31+0000
    Your service man arrived on time, began the service to get our air-conditioner working again.He was very informative, handled the service well, in a very professional manner.Excellent experience for us. Thank you!
    Bill Dull
    Bill Dull
    2019-06-13T18:03:51+0000
    Technician was on time, courteous and thorough.
    Larry Diane Krall
    Larry Diane Krall
    2019-06-11T18:05:23+0000
    Our air conditioner went to the great HVAC in the sky at the beginning of air conditioning season, along with everyone else. We were taken care of quickly and professionally and have a much more efficient Trane keeping us cool. We can't thank everyone at Luxury Heating enough and would recommend them to everyone.
    Alan Hendricks
    Alan Hendricks
    2019-05-31T17:00:40+0000
    On time and very knowledgeable about their business
    Gerald Tomechko
    Gerald Tomechko
    2019-05-09T18:04:42+0000
    I have used Luxury heating company for several years and have been a very satisfied customer. I feel they are very professional, but yet friendly people to deal with. They are people that I feel comfortable with in my home. And I feel their prices are very fair. When ever anyone is looking for a air-conditioning and heating company I always recommend Luxury.
    Kevin Cunningham
    Kevin Cunningham
    2019-04-24T15:29:47+0000
    Technicians are friendly and knowledgeable. They have provided excellent service maintaining our heating/cooling units. I would highly recommend Luxury Heating!
    Maria Swerchowsky
    Maria Swerchowsky
    2018-12-14T22:10:12+0000
    Luxury Heating saves the day again! They have done small jobs (minor fixes) and big jobs for us (installing a whole new furnace). Each interaction has exceeded expectations. They are friendly, knowledgeable and more affordable than other companies we have worked with. Can’t recommend them enough!
    Lori Best Yeager
    Lori Best Yeager
    2018-12-14T21:56:45+0000
    Quality and honesty of service. Also, they are available within 24 hours. Their staff is very nice, friendly and knowledgeable!
    Linda Batchelor Wrege
    Linda Batchelor Wrege
    2018-12-05T14:02:07+0000
    Great service. Matt is very friendly and knows what he is doing.
    Reggie Eakins
    Reggie Eakins
    2018-11-13T02:06:03+0000
    Tech was personable, knowledgable and punctual. I've had 4-5 transactions with Luxury Heating, and all have been great. I've also found the service fees to be reasonable and competitive.
    Wendy Winkler Stuart
    Wendy Winkler Stuart
    2018-11-06T21:40:03+0000
    Polite, knowledgeable, clean and very efficient!
    Barb Griffith
    Barb Griffith
    2018-10-28T02:55:53+0000
    Luxury has friendly courteous and prompt service close to home.
    Abby Jean
    Abby Jean
    2018-05-11T23:16:11+0000
    Peggy Horan
    Peggy Horan
    2018-02-27T20:27:53+0000
    Thank you Luxury Heating! Full furnace/air replacement completed by your polite, efficient and knowledgeable team!
    Wayne Dvorscak
    Wayne Dvorscak
    2017-07-01T00:06:55+0000
    Jeff Biro
    Jeff Biro
    2017-02-01T16:27:19+0000
    I cannot say enough about Luxury, from start to finish our new furnace and a/c purchase has been a positive experience. I would recommend luxury to anybody in the market. I knew our search for the furnace and a/c had ended after Randy Moore came to the house and told us what Luxury had to offer. Thanks to all the customer service reps, technicians and thanks again Randy.
    Danny Lapchak
    Danny Lapchak
    2017-01-25T19:21:29+0000
    Kim Gyenes Cunningham
    Kim Gyenes Cunningham
    2016-04-28T22:20:20+0000
    Lori Novak
    Lori Novak
    2014-12-03T14:41:51+0000
    Jesse Lattea
    Jesse Lattea
    2014-11-18T03:15:45+0000
    Great service. Lost heat tonight, 19degrees out. Was able to get me fixed up within 2 hours after calling them. The tech, Kevin, was quick, knowledgeable, and professional. Thanks for the great service.
    Chris Yacobozzi
    Chris Yacobozzi
    2014-11-07T21:15:17+0000
    Kate Samek
    Kate Samek
    2013-09-18T11:02:14+0000
    Vyvian Blackburn
    Vyvian Blackburn
    2013-09-17T23:35:42+0000
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